MedExpress Urgent Care provides fast, convenient, and no-appointment-necessary services. Patients can rely on MedExpress when their primary care physician is unavailable or as an alternative to the emergency room. The facility is modern and clean, with friendly and helpful staff. While the care received was generally great, some patients experienced long wait times due to staffing issues. One patient had a negative interaction with the billing department, who were described as rude and unhelpful. However, the staff at the physical location were apologetic and accommodating when the patient went to pay the bill in person. Overall, MedExpress Urgent Care offers quality medical care, with efficient and thorough treatment from the doctors and nurses. Patients appreciated the doctors' attentiveness, professionalism, and genuine concern for their well-being. The clean and modern facility, along with the friendly staff, contribute to a positive overall experience for those seeking urgent care services.
Jason, NP was amazing! Stitched my husbands hand so perfectly! The whole staff was so kind, took their time to engage with us, and treated us so well. Definitely will be using them again.
August 2024
The care I received was great. I was a little disappointed in the long wait. I was informed at time of receiving care there was only one nurse on duty. So I was in the facility for roughly 3 hours. Other than that staff was very nice and I had no issues.
August 2024
They were concerned and even called to see how things were after I ended up being admitted.
