MedExpress Urgent Care provides fast, convenient, and no-appointment-necessary services. Patients can rely on MedExpress when their primary care physician is unavailable or as an alternative to the emergency room. The facility is modern and clean, with friendly and helpful staff. While the care received was generally great, some patients experienced long wait times due to staffing issues. One patient had a negative interaction with the billing department, who were described as rude and unhelpful. However, the staff at the physical location were apologetic and accommodating when the patient went to pay the bill in person. Overall, MedExpress Urgent Care offers quality medical care, with efficient and thorough treatment from the doctors and nurses. Patients appreciated the doctors' attentiveness, professionalism, and genuine concern for their well-being. The clean and modern facility, along with the friendly staff, contribute to a positive overall experience for those seeking urgent care services.
The staff that greeted us and treated my daughter were very kind and professional. I appreciate how quickly she was seen. A much better experience than visiting the ER.
April 2026
They have gotten much better since IRMC took over. Last few times I was there, the wait was short, the staff was friendly and the care was good.
November 2025
All the staff were lovely and there was never a moment during my visit where I did not feel safe and respected. Thank you especially to Jason and Clara, you two are awesome :)