Wireless Zone is a Verizon Authorized Retailer that provides Verizon products and services, including plans, device activations, upgrades, and popular phones and accessories. The staff is consistently described as excellent, amazing, helpful, and friendly. Customers report receiving great local customer service, with employees making transitions seamless and efficient. They are noted for being incredibly helpful in solving problems, from phone upgrades and data transfers to fixing SIM card errors and applying screen protectors. The team works with a positive and helpful attitude, ensuring customers understand their new devices and feel thoroughly satisfied. The service is praised as something you don't get anymore, with staff earning high commendation for their efforts.
Went for a screen protector. Exceptional, friendly service! I was especially pleased with how they took their time to apply the protector and make sure that there was no dust on the screen.
February 2024
Both Andrew and Nathan were excellent! They made the transition to a new phone seamless and efficient. Nice to have great local customer service!
January 2024
Andrew was excellent and patient. He took his time and explained everything.
