“The location and owner of the shop was the best thing. He was decent. But U-HAUL in general is waaaayyyy overpriced. U-Haul is double charging and false advertising. It's really NOT $19.95. It's 19.95 PLUS INSURANCE PLUS GAS PLUS MILEAGE. We had to put in gas, too, when we were already charged for mileage??? It should just be one or the other. Oh plus the insurance. We paid almost $60 for barely a couple hours use. VERY EXPENSIVE. But the owner of the shop is great, super nice. He's the saving grace.”
“I rented a truck on a Saturday evening, making my pickup 645pm, 15min before they closed. I was running late and didn't get there until a couple minutes before 7. The two men working were the nicest employees I have ever encountered in a situation like this..thank you a million times! I'm always running late, so it means a lot!”
“Hello! Just got a Uhaul van from here got some quick help from Will, super awesome would recommend him if you need help at this location! 10/10 will come back when needed!”
“The technicians at the shop went above and beyond to get my truck back on the road even as they were closing for the night. I highly recommend this shop. They are wonderful!”
9AM - 5PM
1795 Golden Mile Hwy, Monroeville“Always a smooth operation, had to pickup a couple of vehicles in the last month, and Dave keeps my pickups and returns moving along without a hitch. Even with technology down for a day.”
“I was in need of a small truck to move a few things. On the day I was to get the truck they didn’t have any so they gave me a full-size upgrade ? I was kinda bummed because I had to drive about 800 miles and gas cost would have been way too much? So Josh gave me a 1/2 tank of free gas. I was trying to do this in 24 hours but I was a bit late and he still only charged me for 24 hours? So I gotta say it was AWESOME CUSTOMER SUPPORT ??”
“Bryan was great to deal with. I rented a trailer and he answered all my questions over the phone and during a stop in a couple days before renting the trailer. He was also on duty Sunday when I picked it up and had me on the road quick.”
“Yes I do but not happy, I need a 44-gallon rubber trash can, there was about 10-cans on the shelf but there are no lids to go with the cans , I asked for service about why there is no lids , could not get a answer.”
“Great service. Will always takes great care to make sure we are satisfied with our rental.Enjoy being able to reserve online since we sometimes learn late in the day we need a van.Everyone is super helpful!”
“All around excellent. U-Haul was in good shape, was in and out in 10 minutes? If that. It was my first time renting a U-haul and couldn't have been easier. And extra thanks for the pep talk when I was dropping off! I was pretty bummed walking in the door, but left in better spirits. Can't recommend a nicer guy to work with.”