“Was with my fiancé when he was trying to make a transaction and some guy from the video game vault was being so rude to the staff because they wouldn’t give him $100 worth of one dollar bills. He was so mean to them. Didn’t even have an account there. Continued to interrupt other customers trying to make transactions. I would not have handled this with as much grace and professionalism as the women and gentleman at this bank! Best bank in town!”
“Love everyone at First Nation bank! I needed some banking help and Lisa and Brianna are amazing! I told them what I was looking to have done and they worked quickly and fulfilled all my banking needs in a short time! I highly recommend this bank and their staff is amazing and there to help the best in anyway they may be able to! Thank you again!..you have my business!”
“Respectfully employee’s quick and easy set up. Get your card the same day answer all your questions overall great service. I will recommend two friends and family anytime.”
“I have been banking with this branch and the one in Montdale for more than 25 years and they’ve always been very good but for the last week James (the manager at the FC branch) has bent over backwards for me and my mom. He’s done more for us than I would have imagined anyone would care to do. We are having difficulty getting a CD transferred from another local branch of FNB and James has really gone to bat for us. His efforts won’t be forgotten. He really cares about the customers! Thanks so much James!”
“I come here often and ALWAYS treated professionally and with respect. They are friendly and helpful every single time. I tend to misplace or lose things but they are kind and patient with me. I ❤️ ❤️ Fidelity on Greenridge.”
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton
Banks
“I have been a member of PenFed Credit Union since 2005. I have paid off two vehicle loans and just started my third. Every time I speak with a PenFed representative I get through very fast and everyone is polite, professional, and extremely knowledgeable and guide me through the process well! I would not hesitate to recommend their services to others!”
“First time here and the staff was super helpful. I was greeted with a smile as soon as I walked both of the tellers were helpful. Never mind the negative reviews.”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
9AM - 5PM
1598 Main St, Peckville
Banks
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
9AM - 5PM
736 Main St, Dickson City
Banks
“I have been doing business with this bank for years the service is OUTSTANDING and the tellers and bank managers couldn't be more helpful..The bank makes you feel like family...the whole staff will go above and beyond to help with anything.”
9AM - 5PM
1105 Harry P O'Neill Hwy, Dunmore
Banks
“I rarely write reviews, and particularly not for something as mundane as a bank visit, but I had such an enjoyable experience during my recent visit (yes, an enjoyable experience at a bank!) that I felt compelled. Everyone at this location was friendly and attentive, but most importantly, I dealt with Carolyn Sabia who made the entire visit enjoyable and entertaining. While always professional throughout my transaction, she was also so personable and such a delight that I left feeling great about both a successful transaction and an enjoyable visit. I'm not local to this branch, but I'd certainly be happy to return for any needs in the future.”
9AM - 5PM
100 S Blakely St, Dunmore
Banks
“They have helped me in so many ways! From assistance when I mess up my account to watch my account and notifying me when there was a fraudulent withdrawal from my account. And the thing I appreciate most is that they are not helpful because I have big bucks in my account. Believe me they're accommodating, and so pleasant to talk to. I could go on, just saying, they take care of the little people too.”
“Highly recommended for your banking services!!! My words can't express how much loyalty is actually available for you in reaching distance A+++ & beyond ! !”
9AM - 5PM
216 Adams Ave, Scranton
Banks
“I would like to take this time to send this out to the Scranton Wayen Bank to tell them and everyone that reads this, how wonderful and caring our Scranton office is, there just aren't our Bank, there family as well, they go above and beyond to do everything they can for everyone, thank you all for the warm welcoming when you walk in the door, and thank you for all you do for everyone in the Scranton and out of Scranton!!! God Bless you all!!!!!”
8:30AM - 5PM
338 N Washington Ave, Scranton
Banks
“Hi Wells Fargo is a great place why they have your back boom something went wrong they are there to help get what you lost in days and they keep looking out for you so you can rest knowing you are safe”
“Had the most wonderful experience with NET Credit Union! Applied for a Vehicle loan and within 1 day had the check and all! Andrew Brennan was amazing and professional to deal with! Thank you NET!!!”