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“I never believed in magic until I walked into Woodforest Bank—where the elves aren’t just for holiday decorations, they’re the entire staff. These pint-sized financial wizards handled my money like it was enchanted acorns in an ancient forest treasury.
The moment I approached the counter, an elf with ears sharper than my credit score greeted me with a smile that could light up the darkest enchanted woods. They processed my loan faster than an arrow shot by Legolas himself. I half expected woodland creatures to burst out of the ATMs and start singing about compound interest.
Their customer service? So enchanting, it felt like I was bargaining with the Elvenking of Mirkwood—only without the cryptic riddles and weird demands for gold rings. Even their online app has the stealth and precision of a rogue elf on a midnight quest.
If I had a magical staff, I’d cast a spell to make everyone bank here. Five stars and a thousand enchanted forest blessings. Woodforest Bank, you’ve officially made finance feel like a fairy tale!”
“Had the most wonderful experience with NET Credit Union! Applied for a Vehicle loan and within 1 day had the check and all! Andrew Brennan was amazing and professional to deal with! Thank you NET!!!”
“I have been banking with this branch and the one in Montdale for more than 25 years and they’ve always been very good but for the last week James (the manager at the FC branch) has bent over backwards for me and my mom. He’s done more for us than I would have imagined anyone would care to do. We are having difficulty getting a CD transferred from another local branch of FNB and James has really gone to bat for us. His efforts won’t be forgotten. He really cares about the customers! Thanks so much James!”
“I would like to share my positive experiences at the lake region, dime bank, I understand my banking sometimes can be unconventional, but With the Extreme common courtesy at all times, and level Of professionalism That makes you feel secure that they have your assets in their best interest, Starting with all the staff that make you feel warm, walking into the place, to the supervision of a great branch manager, Victoria, Agazzi Who have understood my banking needs and took time multiple times out of her busy day one time even during a snowstorm to help me, Just to say THANK YOU SO MUCH, would be a mere fraction of how I feel Banking at the lake region Dime bank …”
“Respectfully employee’s quick and easy set up. Get your card the same day answer all your questions overall great service. I will recommend two friends and family anytime.”
9AM - 5PM
201 Franklin Ave First Floor, Scranton
Banks
“I have been a member of PenFed Credit Union since 2005. I have paid off two vehicle loans and just started my third. Every time I speak with a PenFed representative I get through very fast and everyone is polite, professional, and extremely knowledgeable and guide me through the process well! I would not hesitate to recommend their services to others!”
“Love everyone at First Nation bank! I needed some banking help and Lisa and Brianna are amazing! I told them what I was looking to have done and they worked quickly and fulfilled all my banking needs in a short time! I highly recommend this bank and their staff is amazing and there to help the best in anyway they may be able to! Thank you again!..you have my business!”
“I come here often and ALWAYS treated professionally and with respect. They are friendly and helpful every single time. I tend to misplace or lose things but they are kind and patient with me. I ❤️ ❤️ Fidelity on Greenridge.”
“I'm not quite sure of the name of the woman who helped my 16 year old daughter open her first checking account recently but she was so incredibly nice, friendly, and helpful. She made sure she had everything set up before we left, including the app on her phone so she could check her bank account. I would highly recommend this credit union to anyone. In fact I actually transferred my funds to this credit union recently after setting up her account so I could have an account with a local bank. Nothing like being able to deal with a real person when you need to. Thank you.”
“Everyone I have ever dealt with at this branch has been polite and professional. Whenever I need anything, personal or or business related, they've always helped me and made the process very easy.”
9AM - 5PM
136 S Main Ave, Scranton
Banks
“It's a full service bank with good crew inside. Outside are several modern ATMs both walk and drive up. There's a drive through service with a real teller as well. Good location, easy in and out off Main street, ample parking.”
“I went inside today a few issues , all due to me. Everyone that worked there greeted me politely, the gentleman who greeted and served me went above and beyond to help and gave me great advice . Even the 1-800 help was 5 starts . I’m not a wealthy client by any means but all employees treat you with great respect and kindness and make you feel like a valued customer which is rare these days sadly .”
9AM - 5PM
400 S Main Ave, Scranton
Banks
“Customer service is phenomenal. The tellers and staff are courteous, friendly, knowledgeable and respectful. They are always willing to help. They treat us like we treat our customers.”
8:30AM - 4PM
157 Brooklyn St, Carbondale
Banks
“I love the carbondale PA Branch called to see about a account and spoke to the manager Bob who was very helpful and curious he deserves an promotion the building was very clean and the customer service is out of this world they have my vote if you ask me ask questions they are not afraid to answer.”
9AM - 5PM
1598 Main St, Peckville
Banks
“It’s always a pleasure banking at Fidelity. Their staff always greets me with a friendly hello and a big smile…Wishing the warm chocolate chip cookies would make a come back.”
9AM - 5PM
736 Main St, Dickson City
Banks
“I have been doing business with this bank for years the service is OUTSTANDING and the tellers and bank managers couldn't be more helpful..The bank makes you feel like family...the whole staff will go above and beyond to help with anything.”
“The people in there are so courteous and friendly they really look out for their customers. Couldn't ask for a Nicer group of people. Give them 5 ✨✨✨✨✨ 5 stars.”
“The parking lot is tricky and small. The Parking lines need to be painted again. And the potholes needs patching. But building is fine. It's an old building , but still standing strong. Inside is nice. It's small. But they do offer seats if you need it. The customer service representatives are nice. And know their job. The drive through teller likes to talk, but shouldn't keep talking to the other employees when a customer is at the counter.!!!!!!!”
“Hi Wells Fargo is a great place why they have your back boom something went wrong they are there to help get what you lost in days and they keep looking out for you so you can rest knowing you are safe”
“Michael Karwaski was extremely professional and handled all of our needs flawlessly. Would highly recommend! The office is very clean and modern too. Five stars!”
8:30AM - 5PM
338 N Washington Ave, Scranton
Banks
9AM - 5PM
1105 Harry P O'Neill Hwy, Dunmore
Banks
“Had problems at other Wells Fargo Banks but never this one. Everyone is nice and courteous. Feels more like seeing smiling neighbors rather than just grumpy bank tellers. Go in and ask for Stephanie she'll handle whatever you need for sure! She's always on point!”
“I have been using this bank for years and love how friendly and warm the tellers all are. The people that work here are very helpful to. There are 2 or 3 women who are so funny and always acknowledge my dogs w lots of treats. The whole family loves heading to Citizens.”
9AM - 5PM
1901 Sanderson Ave, Scranton
Banks
“I've been using this bank since 2018 and I love it. It's so easy to use the website and everyone is always so friendly when I go to the bank in person. I'll probably never switch.”
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“Closed again! Second time I went to this branch and they we're closed without notice or heads up. Tellers & associates are great, and I like the bank, but you keep making it inconvenient. An email, text, some type of notification would of helped.You also closed the Dickson City branch permanently.”