Blade Broadband is a small local internet service provider serving the Johnstown area. Customers describe it as a great company with a great group of people who provide excellent service. The staff is knowledgeable, courteous, professional, pleasant, and helpful. Many report having very few problems since installation. When issues do occur, such as an antenna failing, the team is prompt to call back and quick to come resolve the issue, often the same morning and free of charge. The service is provided over the air via a satellite installed on the customer's home, which is handled by the company. This offers a great value and supports the local community. Customers consistently experience fast, reliable internet that exceeds the speeds of their purchased package, without the regular issues or speed drops common with major providers. Many switched from providers like Atlantic Broadband/Breezeline, citing Blade's superior reliability, especially for working from home, and pricing that is roughly half the cost with no promotional rates that suddenly end or hidden fees. The main considerations are that installation requires landlord authorization for renters, and service requires a line of sight to their towers, so being in a heavily wooded area or a valley may limit availability. The small, hands-on office means the person who answers the phone may also handle the install. Customers highly recommend Blade Broadband for anyone seeking great internet service at a solid price from a local company.
Fast installation, very friendly personable crew, quick responses! Highly recommend!
March 2023
so glad we switched providers. blade has been so helpful and fast service. we live in a wooded area with poor connection but blade broadband hasnt disappointed. wifi is always fast
November 2022
Great internet service… so happy to support a local company! Great customer service, great price. Easy to contact. You won’t be sorry! Switch to Blade Broadband today!!!
