Verizon offers a welcoming environment at their Johnstown store for all mobile, 5G home internet, and business needs. Customers appreciate the helpful and courteous staff, who provide excellent service and are patient in addressing inquiries. Many reviews highlight positive experiences, with repeat customers expressing satisfaction with the consistent quality of service. While some customers found discrepancies with advertised pricing, the overall atmosphere remains friendly and supportive. Verizon also provides convenient online options for scheduling appointments, placing orders, and picking them up in-store, ensuring a seamless experience for all visitors.
Mitch is first class in service and patience, and we appreciate the time he spent with us resolving our upgrades. Thank you!
April 2026
Service is great.Verizon ingeneral is pretty greedy.
March 2026
Just recently switched phone companies from metro by T-Mobile to Verizon and I'm already so much happier. Not only are the phones nicer but their customer service in store is top tier. I recommend asking for Ryan if you go to the Verizon store on scalp. He's super friendly and so helpful! 1000/10
