Giant Eagle Pharmacy is part of a good grocery store with many different items. The pharmacy staff are often pleasant, kind, friendly, and wonderful in person with excellent customer service, especially noted for helping to obtain needed medication. However, the pharmacy itself is way too small and understaffed, leading to challenges in meeting the community's needs since taking on more customers. Phone service could sometimes be more polite. The lack of certain medications is noted as not being the pharmacy's fault.
Well now that rite aid is closed they're very busy. But the staff is very friendly and attentive to your needs.
September 2025
They are way more polite in person. Lack of medication isn’t their fault. Blame the government for getting involved. However could be a little more polite on the phone. I guess I’m not the only one getting yelled at when asking a question.
August 2025
Staff are pleasant, but GE wasn’t ready to take on Rite Aid customers. Pharmacy is way too small and understaffed. They need to build it up to meet the community’s needs.