Verizon offers a welcoming environment at their Johnstown store for all mobile, 5G home internet, and business needs. Customers appreciate the helpful and courteous staff, who provide excellent service and are patient in addressing inquiries. Many reviews highlight positive experiences, with repeat customers expressing satisfaction with the consistent quality of service. While some customers found discrepancies with advertised pricing, the overall atmosphere remains friendly and supportive. Verizon also provides convenient online options for scheduling appointments, placing orders, and picking them up in-store, ensuring a seamless experience for all visitors.
Mitch is first class in service and patience, and we appreciate the time he spent with us resolving our upgrades. Thank you!
March 2024
Nathan was so helpful in setting up my new phone and retrieving data contacts, pictures, etc. after someone stole my old phone. many thank yous to Nathan, A.J., and the rest if the Verizon crew that helped us recover from the theft.
January 2024
Attempted to get a new phone plan based upon the advertising for $25 a line as shown on TV. The representative was helpful and pleasant to deal with but couldn't get us that price.Exploring other options.
