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“A gentleman who works in the office is very kind and nice. He gives suggestions to reduce the box size so I can pay less!!
He works very efficiently, yet never rushes anyone. I never had to wait in the line.
I like to go this USPS office instead of one in malvern or Frazer”
“I had an excellent experience at the post office thanks to Barry. He helped me with my daughter's passport application and was incredibly kind, patient, and knowledgeable throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful experience feel easy and smooth.
Barry's professionalism and genuine kindness did not go unnoticed. Outstanding customer service like his is hard to find, and I am very grateful for all of his help. Thank you, Barry, for going above and beyond!”
“Fast and friendly, no line and parking available right out front during lunch time. I have read reviews of other local post offices that were really negative, this visit was positive and next time I need to visit the post office while in the area I will definitely go here.”
“Always a great experience. The workers are professional and uplifting. I go out of my way to come to this post office instead of the one in Exton, that is filled with rude and miserable workers.”
“I had to send a few items to France and received outrageous quotes from the UPS store. I went to this post office and the gentleman at the counter was very knowledgeable and patient in helping me through my options. The costs were a fraction of those I had been quoted by UPS. I'll be coming back to this post office for future shipping needs.”
“Probably because there was no other customers there, the service was extremely fast, because the woman behind the counter was polite and friendly mailing the package was a pleasant experience ?”
“Love that it still has the feel of a small town post office! Convenient location with easy parking. The postal workers have always been very pleasant and helpful! You just need to be mindful that they do close for a lunch break.”
“I love this location, it’s fast and efficient, if there is a small line it always moves along quickly. In particular there is one worker who is outstanding, always super friendly and helpful. I’m always confident in the handling of my items when I see them working. Above and beyond honestly, they bring a quality level of customer service that frankly you just usually don’t ever see from a usps location or employee. Top notch.”
“Just spoke with Tierra about an scan issue and she corrected it right away, she was very professional, friendly and highly trained too. She fixed an oversight that another employee did on our pkgs and we just want to acknowledge her efforts...What an asset to the USPS office! Thank you Tierra!~”
“I was just at the Royersford post office to send an eBay package. The clerk, Jennifer, was so nice and friendly, and told me how to save ink on labels when sending eBay items.”
“A really amazing supervisor named Ian works here . Best service of any post office. Iris ( the postmaster) makes sure everything is running smoothly . She is the best around”
“I misplaced my receipt for a package that should have been delivered overnight. It was delivered a day late. Because I didn’t have the tracking number, I couldn’t get information on where the package was. The post office employee named John went above and beyond to research the package tracking number by searching transactions of all the overnight deliveries from thst office using my sisters address along with the amount I paid, how I paid, the date and time of the transaction! I purposely chose that office out of the 3 I’m my area I could have visited because I have always received pleasant, timely, and expert service! This transaction experience was exceptional! Thank you John for making my day locating the tracking number and information on the delivery. It was a day late but that wasn’t due to John’s efforts! He put it on the truck himself the evening of the day I sent it. I’ll blame it on the gov shutdown!”
“Excellent service, the lady treated me with good disposition, she was very patient with me and was very kind even though I don't speak English, I am very grateful!”
“I drop off packages here outside of peak hours all the time. I never have any problems and there's usually almost no wait. A year or two ago one of my packages had a weird issue where it kept going back and forth between 2 postal distribution centers. I spoke with the local postmaster, who was very nice and happy to help, and he said he'd look into it. Two days later I had my package.”
“While our favorite postman, Bob Hummel, has been on vacation our substitute postman Whitney has been an amazing professional friendly and sincere carrier. He even remembered every day he delivered the mail a treat for our dog who loves to greet the mailman every day with a friendly tail wag. Sure hope when Bob has a day off or vacation we are able to have Whitney. We love Bob but understand he needs a day off and vacation so when Bob can’t deliver the mail the next best is Whitney. Both men are fantastic.”
“Bad reviews come from people that don't understand how the post office works. Guy is friendly, a little frank but that's fine. Hours are normal and deliveries are speedy. Always did me right.”
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“Great personal who work here very helpful!! In a historic area and is in a stone building that is on an intersection that is all historic stone buildings!!! Love this post office!!!”