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“The manager Troy is very personable and friendly. As far as banks go, it’s the people that make the difference. This is a great place to bank if you enjoy friendly service.”
8:30AM - 4PM
236 W Dekalb Pike, King of Prussia
Banks
“Amanda can take care of me any day! The calmest PFFCU I’ve ever been in lol. Nah, but Amanda was very patient, friendly and kept me posted on what she was doing instead of just walking away to leave me guessing! Thanks Amanda enjoy your holiday! ?”
“Great inside branch, but be very careful using the drive through ATM after hours, even if it's still a bit light out. I believe would-be criminals are occasionally using lookouts that just hang in their vehicles. Recently another car stopped at alleged lookout vehicle while ATM deposit feature wasn't working. I aborted when 2nd vehicle started coming around the rear of the bank. Sure enough, the 2nd car never stopped at the ATM and kept driving through. Few seconds later, the lookout vehicle left. There was also a 3rd suspicious vehicle in the parking lot in the rear of the property next door to the right.”
“I wanted to refinance my car but didn't know where to begin. Reliance FCU staff was super friendly and walked me through the process making it simple and easy. They helped me get a better rate and lower monthly payment! Great rates, promotions and customer service. I definitely recommend and will be using them again!”
“Phenomenal customer service from Emmanuel! I went in with my kids to open up their first checking accounts, something I could have done online but wanted it to be a memorable experience for them. Emmanuel went above and beyond, engaging my kids throughout the process, making them laugh, and being incredibly patient when we encountered technical difficulties and it took longer than anticipated. He even fixed additional issues without being asked.When we left my daughter said “that was a 10 star experience!””
“Great Customer Service and People. I met with Kayla Pham about lending options for small businesses. As a new venture small business owner, me and my husband were very impressed with her knowledge, and genuine interest in helping us. At no point did we feel like she was trying to sell us a product. She was more interested in the success of our business and helping us to make a decision that would benefit us in the long term and not her bottom line in the short term. If you are a small business and need advice, she is an asset not a liability like many other banks offer.”
“I have had nothing but great experiences banking with them. I was with Bryn Mawr Trust for forty years and grieved for losing it. But, once the transition occurred, I was pleased with the new bank. I’m sorry to read others don’t have this experience.”
“Yesterday my husband and I came in to see Ms.NATALYA to open and account. The best experience I ever had with Bank of America. We also had other problem she help us with. 10/10I thank u again MS. NATALYA for your service and help.”
“I went in on a random Thursday, and even though they were closing soon, an employee named Mike gladly sat down with me to open a checking account. Great experience, Mike was really helpful and incredibly polite. Not pushy in the slightest. At the end he let me know my debit card would be mailed to my home address, and when I asked if I could get it sooner without a moment of hesitation Mike switched up the shipping so that for no charge it would get mailed to that branch in a couple days as opposed to a week (which is perfect since I work down the road). So today I go in to pick it up, and before I could even wait in line, a well dressed woman (I WISH I could remember her name - but she looks like she could be the manager) asked what she could help me with. I told her, and I kid you not she already had the envelope with my card in her hand! WHAT!? I'm a s***** for good customer service, but this place really caught me off guard. 5 stars all around.”
“3/17/22 I went there today with my toddler son and I put him in a stroller before entering and a gentleman that works there opened both doors for me and very nice and directed me where I needed to go after asking a question about my banking needs. Walked up to counter and was greeted and did everything I needed and was in and out within 5 min. When leaving gentlemen opened doors for me again and wished me a nice day . Customer service was great !”
“The extraordinary people who work at this branch are EVERY reason to bank here Warm, friendly, engaging, going above and beyond, The manager is AMAZING, Thank you all.”
“Etrade is the best! I have been with them for over 20 years, and they make my online stock investing possible. Their customer service at all locations, and departments are top notch. They are friendly, personable, and never feel like you are bothering them, and they are well versed with factual right on target answers. I love the trading platform...it is so easy to use and understand. Transfer money is available to trade in less than 3 minutes. It's all so good. I feel honored to be a customer.”
“I spoke with Scott today about fraudulent transactions to my account, he was able to put me at ease. Thank you very much! He was prompt and pleasant ðŸ‘👔
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“I had a great experience from that time I walked to through the door! Everyone was nice a pleasant. Louis helped me out right away, I did not even get to sit down. Great experience and I am glad I know where another branch is at!! Keep up the great work”