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“I've been dealing with Jenny for some time now and she has gotten to know what I like in terms of colors and styles and makes great suggestions. She is a pleasure to deal with.”
“I cannot say enough wonderful things about Layla’s Boutique and its incredible owner, Caroline. Caroline made me feel like a priority and going above and beyond to help me find exactly what I needed. What truly touched me, though, was learning that she was doing all of this while her own mother was in the hospital.
Her grace, kindness, and professionalism during such a difficult time speak volumes about her character and dedication, not just to her business, but to her customers. It’s rare to find someone who brings both heart and excellence to what they do, and Caroline is that rare gem.
Thank you, Caroline, for your warmth and unwavering care.”
“Will was lovely & helped me find everything I needed. I forgot my hat in the fitting room and he caught up with me in the mall to return it. Amazing - thank you!”
“I had a disappointing experience in this store, but they were able to rectify the problem and leave me feeling like my business matters. I recommend LL Bean without hesitation.”
“I rarely review stores online but…Absolutely an amazing experience when I first walked into the door. By far the best hot topic I’ve ever been to. The staff members are very considerate, very helpful, and very kinda and friendly. They really hooked me up with a discount. 10/10 recommend. And thank you to the amazing female staff members who helped me and my friend group when we were being harassed.”
“Very great customer service. I was helped by sales associate, Bynx who made sure I walked out with the perfect shirts. She even cut the sleeves for me to give me that trendy Chris Brown style.”
“I had such a wonderful experience shopping at Francesca’s thanks to the amazing associate, Sarah! She made our shopping trip so pleasant and fun from the moment we walked in. My daughter had never shopped at Francesca’s before, but Sarah’s warm personality, helpful suggestions, and attentiveness completely won us over. Thanks to her expert eye and great sense of style, my daughter left with five new outfits she absolutely loves! Sarah’s suggestive selling was spot-on without ever feeling pushy. She made us feel welcomed and truly cared for—definitely the kind of service that makes you want to come back again. Thank you, Sarah!”
“Beautiful shoes and extremely helpful and pleasant sales team. Margaret took care of me. The shoes were a bit tight in one spot so she stretched it and they are perfect. Very comfortable.”
“I met a sweet and endearing young professional. She provided great customer service and she was well informed. I AM excited about going back to increase my Style. Come and meet Alayna, she will make you feel so WELCOME!”
“I've been coming here for years since it first opened. Of course, it's hit or miss when I am killing time, but I almost always find the specific item I am seeking for when I really need it. Great for men's attire - shoes, shirts, jeans, etc. The clearance used to be better, but sometimes I find a gem. I think the golden age of people returning designer HauteLook items at Norstrom Rack and them showing up on clearance are a thing of the past... Great place and awesome location to stop in after a social or business event.
Also, they hire the nicest, most helpful, and patient people.”
“Just bought my first shirt here and the salesman, Ben, was incredibly helpful and professional. He worked hard to select the right shirt for me. Will definitely return to purchase more shirts!”
“I had a great experience shopping here and want to shout out Taylor - he was so kind, thoughtful, and patient throughout the process. He even went the extra mile to find the exact color and model I wanted. Next time I'm back, I would love to have him again. Thank you!”
“I loved the conch fritters and my friend really loved her chicken with mashed potatoes entree. Deanna was a wonderful waitress, very helpful, friendly and upbeat. The place was clean and bright. The music was okay, maybe a little loud, considering there weren't a lot of people in the restaurant. Also, it was rather chilly, but again, it's probably because there were fewer people in the restaurant. If you could adjust these things as appropriate to the number of people in the restaurant at the time, this could easily be a 5 star review.”
“Always love to come to North Face. Matt was super helpful! We have bought North Face products for over 20 years in Bar Harbor and Freeport ME. Love having a store near by. The King of Prussia store has a great selection and friendly staff.”
“Joia, in MCM was very accommodating, professional, refreshing, down to earth, loveable and just created a beautiful atmosphere. She made our experience very wonderful and we will be back because of her to do more shopping. Very grateful for her car and kindness.She is what MCM needs badly! As long as you got her, you got customers 100%Also we wish her and her baby nothing but the best! Anyone that shops there. Ask for Joia!!!!”
“I went in there the stores absolutely beautiful! Never seen anything like it got the 70's and 80's looks. For what made it more special I met this young woman named Grace she's a sale assistant beautiful smile beautiful personality and she was so willing to help me and show me around and helped me with the jeans that I wanted to see. I give Grace big 10 thank you.”
“Be careful ! I ended up in the wrong state, I was looking for Primark in reading in the UK ! I found this place instead... nevermind, that one is a great primark too”
“Amazing store! I am always treated with respect. They have amazing customer service skills and very helpful. Imani and Amanda were amazing today. They found me a great pair of jeans.Thank you all for making shopping fun!”
“Eileen Fisher pioneering sustainable fashion. While keeping timeless and effortless design. Store is a mix of natural and modern materials and store associates are helpful. In a nice area of the mall on floor 1 closets entrance between Starbucks and Nordstrom. Call ahead to start a fitting room or help with styling”
“I had the pleasure of visiting the Burberry store at King of Prussia (KOP), and I cannot speak highly enough of Leon Talbot and his incredible team. From the moment I stepped in, the experience was nothing short of exceptional. Leon leads with professionalism, charm, and a passion for luxury fashion and customer service. The team was welcoming, knowledgeable, and attentive without being overbearing. They made the entire experience feel personalized and enjoyable. Whether offering styling advice or locating specific pieces, their attention to detail and genuine enthusiasm stood out. Leon sets the tone for excellence, and it shows in every interaction. If you're looking for a premium shopping experience where you're treated with care and class, the KOP Burberry team is second to none. I’ll definitely be back!”
“I had such a fun , informative experience while shopping for something new and cute.
Cieara is my new go to ! Amazing personality, honest and so helpful. Cieara took the time to explain in detail the depth behind the bags, and help me narrow down exactly what I wanted in my new bag. I would recommend her to everyone, she is truly a good person at representing the Marc Jacob’s brand. I will be back thanks to her ! :)”
“Love Jcrew! Today i purchased shoes, 2 sweaters, and 2 tops… may have bought more if a human had even offered to help me! Very disappointed in level of service!”
“The staff here was very patient and personable. Jake and Leah helped me and my friend pick the perfect sneakers for us. Highly recommend if you are looking to purcahse.”
“⭐️⭐️⭐️⭐️⭐️
Gap at the King of Prussia Mall is a spacious, family-friendly store that makes shopping easy and enjoyable. The staff is always welcoming, helpful, and consistently goes above and beyond—they truly live out GAP's values of equity, inclusion, opportunity, and sustainability. The store managers know how to lead with both professionalism and care, making sure their team feels supported and heard, which is rare these days. Prices are very reasonable for any stage of life, and the overall environment is warm, positive, and inspiring. I can’t wait to go back!”
“Wonderful Store wonderful team. The quality of the garments is not what it used to be. The handbags are made impeccably but the team is the real gem led by the wonderful manager Ellen, the team is consistent they follow through and their honest they’re authenticity is greatly appreciated and the store is beautiful.”
“What a beautiful store! Not only is the store itself stunning and to the likes of a fabulous high fashion boutique, but the clothes are even more impressive! The quality of the various types of knits are beyond luxury! The fit of everything is soft and movable, while being super sleek and chic. I recommend visiting Paula Hian Designs for any occasion the coin is definitely worth it. These clothes last a lifetime and a half, and it's custom!”
“Friendly environment and felt like I was talking to my best friends when I asked for their opinions on my jeans, madewell is the best clothing store around - 10/10”
“I saw this store had bb belts I went in just looking, they didn’t give me bad looks and I left, to come back again and buy a bb belt one of the dudes who worked there was really patient when I was talking to my mom about getting the belt.5/5 experience, customer service, overall I had a good time there”
“Good layout and plenty of product to look through. Ample sale section (though a bit messy to look through). The store in general was much less chaotic and disorganized than most of the other clothing shops in the mall (namely Zara). Employee was really nice and helpful getting my $5 reward to work at checkout.”
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“Great store. Men’s and women’s sections are well organized. Plenty of stock and selection. Store personnel are busy working so you need to ask for help if you need it. The clothing quality is great and last a long time with many washes. The store has great sales and fun events. Definitely a great place to shop. They are environment friendly so bring your own bags. ????⛵️??”