6AM - 10PM
318 S Henderson Rd, King of Prussia
Self Storage
“Joe Stringer from the King of Prussia, PA Henderson Road location was phenomenal to work with. I originally rented a 3’x3’ unit which, from the simulation online, gave me the impression that I could fit a one bedroom into it. When I got to the location, that wasn’t the case! It was the smallest thing I’ve ever seen. Nothing was going to fit in that. Joe was extremely instrumental in finding me a solution to fit my needs. He worked with me to get a unit that was the right size. In the end, I’m happy I got to work with Joe and I got exactly what I needed for my storage needs. Thank you and keep it up”
“Edit: They called me, addressed my frustration as described below, and refunded the remaining balance for me. Thanks for your help!
- - - - - - - - - - - - -
Difficult and dishonesty! Careful with the “only phone call communication”, because they will tell you something and someone else tells you a completely different thing, I was told by phone and by the location manager that the rent is prorated if you put a 10 day notice in advance to move-out. I did give that note in advance and rushed myself to empty the storage, they didn’t refund me my remaining balance. Terrible customer service as well. The person who’s answering # ends with 0126 doesn’t seem to wanna hear or help you. If you can communicate by email it would be much better but they don’t have an email to communicate!!!”
“Excellent customer service, registration, and extremely clean facility. Special commendation to Nafis for his expert knowledge, patience, and on-site assistance. Would highly recommend this facility. The King of Prussia Cube Smart is one of the best in Pennsylvania, Nafis (who works tirelessly, even when CubeSmart is short-staffed), is patient, helpful, and informative. Additionally, as a customer, Nafis continues to provide professional assistance, and is always courteous and incredibly organized. Every detail continues to be explained clearly, and Nafis continues to make me feel confident in my decision to rent storage space at CubeSmart. Nafis' immediate response and pleasant attitude has always made a big difference. This level of service is exactly what customers hope for, and I highly recommend Nafis and the King of Prussia facility.”
“Loved my experience here! Dacia and Angel were extremely helpful in helping me find the right unit. Service was 10/10 and would definitely recommend this facility”
“I visited the store today and rented 2 units. Dacia was very knowledgeable, funny and accommodating. We went through everything in a timely manner. Facility is clean and unit is easy to get to.”
“Tyler has been super helpful throughout the process of securing a unit at ExtraSpace Storage. He is super friendly, knowledgeable and patient! He is there to help and it shows.
Also, the units and building itself are clean & secure which gives us extra peace of mind.”