“I cashed in on a great deal 6 months ago on a 3rd party website, pre-paid and I'm keeping my membership, despite the minor increase on the price, which kicked in after the deal expired.
The staff helped me navigate maintaining a discounted fee, and I'm very grateful that Mason, Abby, and Darla went to bat with the company on my behalf. Abby especially went out of her way to help me on the phone. Yes, this is a company where you can actually talk to real people when you call, a rarity these days.
I'm proud to say I'm keeping my storage unit, and I'm more than satisfied. Halls are well lit, dolly is easy to load up, and the door code adds an extra level of security. If you want a good place to declutter, give extra space a shot.”
“Asia was amazing best manager very polite and also she should professionalism when I was unclear about a storage issue I had and she kept me informed the whole way about the process excellent service”
“Rachael, Mike and Annie are all three wonderful. I needed help resolving my account and paying my bill a few days ago and my issue was resolved very quickly. They keep this facility worth renting from.”
“Great experience with Extra Space Storage! My items were safe and secure, especially with the climate-controlled units. Tom and the team were responsive and helpful, and the facility was always clean and well maintained. Highly recommend the Plymouth Meeting location!”