Firestone Complete Auto Care in Kingston, PA, has established a strong reputation for reliable and honest auto care services since 1926. Customers appreciate the knowledgeable and experienced staff who consistently handle repairs and maintenance with professionalism. Many reviews highlight the staff's honesty about what the vehicle needs and their quick, efficient service, even when staffing is tight. The team is helpful in selecting the right tires and provides clear explanations of repairs, ensuring customers feel confident about their service. Regular clients have been returning for over 20 years and report high satisfaction, noting that issues are always corrected promptly and without hassle. The service manager’s transparency about repair timelines and insurance processes impresses customers, with many praising the work done on warranty repairs, including diagnostics and part replacements, often within a few hours. Customers also value the staff's proactive approach, offering suggestions for future repairs and informing about discounts on parts and services. Overall, Firestone Complete Auto Care is seen as a dependable, friendly, and professional auto repair shop that prioritizes customer trust and vehicle performance. Those seeking affordable, comprehensive auto care tailored to their needs are encouraged to visit or schedule an appointment, confident in the expertise of the team.
I not only worked at Sears Tire and Battery full service auto center while I was in college. So I have a good understanding of the operations of these shops. I was impressed with the way the staff handled my service visit both with the honesty about what my car needed and how long it was taking.
July 2024
David was really helpful with picking new tires for the truck- he listened to what we wanted and pointed us in the right direction. Him and Chris were able to get us in the very next day even though they were short on staff at the time. Very happy with the service every time I come here
June 2024
I have been going here for 20 years and I have always been happy with the service. If there was ever an issue they corrected it quickly without any hassle. I would definitely recommend this place.
