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“Very professional and courteous staff. They are also very knowledgeable about how to mail items at the best cost. They answer questions and explain why one shipping method is better than the other. I mail a lot of packages and they are the only post office I use. They are also a model of great customer service. If they weren't so busy running a post office, they could teach some other local businesses a thing or two. 5 stars for sure!”
“I’ve been here a number of times and they are always super helpful even on very troublesome packages. Very friendly and service is great. Only con is that their hours on google aren’t correct due to worker shortage. I’ve shown up a few times and they were closed during supposed business hours. Check review photos for a pic of their real hours.”
“I came in to get my fingerprinting done, and Amanda was incredibly helpful, patient, and attentive. She assisted me through the entire process with care and professionalism. I truly appreciate the excellent customer service—she is a very kind and wonderful person. Thank you so much.”
“My business takes me all over Lancaster and Lebanon and Berks counties, and I also ship a lot of books, so I've done business at least 50 local post offices. This cute little place is one of the friendliest. And now that they have actual parking spaces, it's convenient too! Keep it up, folks.”
“Needed a new laptop. Stopped at my local Staples to look at what was available. I am not versed in tech world at all. Got wonderful help from associate. with her knowledge and listening to my needs, I am now using a wonderful upgrade that is so much easier to use than what i had before. Thanks, Sierra, you are the best”
“Impressed with and very thankful for their ability to decipher purposefully cryptic addresses. Whoever physically delivers too is also super! Thanks so much!! ?”
“I get alot of packages delivered. While things don't always go perfectly, these guys work hard and have a ton of packages to drive around daily. The girls at the front desk are helpful, and overall friendly. Thanks ;-)”
“Excellent post office branch, and a true public service. I have relied on the post office for years, and the staff there has truly lived up to the tradition of the US Postal Service (and Department of the Post Office prior to 1971). I can't tell you the number of times that that counter staff was patient, helpful, and reassuring. Staff has changed, and yet, this high standard has continued to this day. Delivering a service to the rest of the People in such a dedicated way, and with a human touch. Please keep at it.”
“Great staff, they are underpaid and understaffed (not their fault). Ask next time about the way the government screwed them over on their pension/health plans.”
“The management and team members of this post office have always gone above and beyond for us—both on a personal and business level—and have always been more than pleasant to be around. We're extremely grateful for their service!”
“I had to ship something to a friend on another continent - the process was super smooth, and the woman who assisted was very nice and helpful! Every part was quick and easy.”
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“Since I moved to the area in 2008, this cute, rural post office has been my delight to patronize. They've had at least 8 different clerks over that time, but always give quick, friendly service. Keep it up, folks!”