“They have limited inventory so it's kind of hit or miss. Still, when you're in a pinch it's nice to have a hardware store in downtown Kutztown. Thankful they're there.Also: I've seen some commenters mention employee rudeness. That's hit or miss too. Some of the employees are quite kind while others barely say a word or just stare at you. It's kind of weird but I wouldn't take it too personally. Happy to have a hardware store on Main Street.”
“Had a laser cut new style car key cut. Bring your own blanks and they may be able to cut it and program it. $20 to cut only, additional $50 to program. Call ahead to find out if they can. Way cheaper than the stealership.”
“Absolutely love this place. Barry is super helpful and willing to help however he can. On the rare occasion they don't have what I need, they order it and have it within a few days. The customer service is top notch and I've never left disappointed.”
“Great customer service, the employees are knowledgeable, helpful & friendly. They have a good selection of hardware product, usually have exactly what I need.”
“Good hardware store for garden anf farm supplies like small stone and mulch. Split rail fence is a good price. Also sells wood pellets and stores them for you, which is cool. The country boy brand is the best wood pellet brand I have tried, and they carry it. Nice people, too.”