Ann Taylor Factory Store offers professional and business casual clothing, including suits and timeless business style as well as trendy options. The store can be a bit pricey, but has a clearance section. Customers report that the staff provides excellent service and are very helpful, caring, patient, and kind. Stylists assist in putting together outfits, providing options and fit feedback, helping to decide what works and what doesn't. This service makes shopping fun and saves time, with one customer finding a needed suit within 25 minutes. Staff are noted for going the extra mile, such as searching for and securing a lost personal item. This assistance helps customers find clothes that fit their immediate needs, boost their confidence, and results in garments they will wear again and again. The store earns praise as a go-to destination for professional wardrobe needs.
