Brubaker Chrysler Jeep is a family-owned dealership in Lancaster, PA, with 70 years of experience. They offer new and pre-owned cars, trucks, and SUVs, specializing in Jeep and Chrysler vehicles. They have a complete service and parts facility for all vehicle maintenance needs. Customers report a great experience, with many highlighting an amazing and very good service department. The advisors are noted as very friendly and knowledgeable, with cars fixed right the first time and done relatively quick. One reviewer states their vehicle will always be serviced there. The service department is accommodating, able to schedule appointments on short notice and provide loaner cars. The sales process also receives praise. The dealership is described as one of the most responsive and transparent among many, with a very good buying experience. Customers found working with them via phone and email to be worthwhile, even from a long distance, calling the dealership comfortable. Multiple reviewers would not hesitate to do business again, recommend the dealership, and would consider returning in the future.
The service department has been nothing but great. I’ve had my vehicle in there twice in the last Two months for some warranty issues. And they have covered the cost and have Above And Beyond with communication. Not to mention, they vacuumed Our whole vehicle before returning it To us. Which was a very welcome surprise.
March 2024
I did not wind up purchasing a vehicle from them, but of the multiple dealerships I reached out to and negotiated with, they were one of the most responsive and transparent. Would not hesitate to attempt to do business with them in the future.
December 2023
Amazing service department. Never had a better experience. My car is always fixed right the first time. And done relatively quick. My jeep will always get serviced here for as long as I have one!! The advisors are very friendly and knowledgeable. I usually deal with Tim and he's awesome at what he does!
