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February 2024 by Dylan Zerphey
This bank is more concerned about selling you a credit card then they actually are helping you with any issues or concerns if I could give them negative stars I would
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January 2022 by Anne Wilson
Worst designed ATM/drive ups, ever.
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January 2022 by Joanie Perez
HORRIBLE SERVICE !!!!They hung up on me then would not answer the phone anymore .I HATE THIS BANK.They charge your account when it’s 0.00 and then expect you to pay them 200 dollars in fees on their fault .I hate this bank , don’t use this bank it’s nothing but problems . 0 stars .
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September 2021 by SAMANTHA SHORT
I stopped to cash a check. The service was not the fastest, but the teller was kind and friendly. I had a nice conversation with her and she offered Fulton services ;). At one point her younger coworker needed assistance with a client and a woman from the corner came out and helped her with such a pleasant smile, very fast! If I lived closer to the area I would definitely bank with! Highly recommend for a friendly homely feeling! Only 5 dollars to cash a Fulton check. Pnc changes 2 percent. Such a big difference depending on the check value.
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August 2021 by William Kelley
Need to add lobby hrs on here......
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February 2021 by MIKE HESS
Absolutely the worst customer service ever. They arbitrarily make up rules that they can't explain just to avoid having to do anything. This is a small-town bank with the feel of Big-Government bureaucracy and un-inspired people who do not want to accomplish anything.Their slogan should be, "Fulton Bank, please go away."
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October 2020 by Edinson Rosales
Excellent service. Very professional Customer Service.
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April 2020 by Tony E
Their website says they’re open till seven. I drive all the way from Ephrata and they are closed at 6:35.
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November 2019 by Private Unavailable
Place doesn’t allow employees off to visit chronically ill parents!
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December 2018 by Joel Bailey
Best customer service for a Fulton branch in Lancaster County. I'll go out of my way to drive here.
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November 2018 by Mr C.
This Bank is a total rip off. First if you take a look at your accounts they move checks around and don't process them in the order the come in. They will tell you they do but its a flat out lie. Its part of their scam with over draft fees. And don't worry the Office of Comptroller wont do anything because they are in bed with them and allows them to fleece you with no penalty. We had money in the account where it came to $60 short of covering all bills . Now I have no issue with over draft fee IF IT WAS COVERED. This bank will reject it and still charge you over draft fees even though they rendered no service to you. Now I have done banking with FNB bank and they have it where if you are short a certain amount say $5 to 150 they cover it and put up draft fee but you are giving till the end of that business day to bring your account up to balance or you will incur fee. That is VERY fair no issue at all because that is a fair model. Fulton does not do that. One the day in question all the money was put in the bank at 1 pm...every bit of it ( including over draft fee of 37). When we got home 1 hr later someone had held the money and rejected it which brought another 37 fee and then once they had fleeced us all of our money was put back in account. ALL in the same day. Its unethical and they do this to consumers they think is unsophisticated in their set up. No bank should be able to reject small amounts and charge you a fee at the same time for no service rendered. The bank don't give you anything for free so why should they prosper in that situation. I sent a complaint and what FULTON do is send out a letter with the hopes you don't get it or respond. They don't have the decency to call you direct. It is because they don't see you as a customer just a number. These are fact. Just take a look at your accounts and watch how they process it. Its call flipping where they will process the smaller ones with the hope of the bigger one hit your account for over draft fees. You will see checks that was processed before being processed again 2 days later when you put money in. Watch your accounts. They are doing it. FNB is a better alternative because as I stated they give you at least to end of Banking day to bring account to current. I have interview with newspaper and I plan on sending message to consumers that this will continue as long as you have BLIND TRUST with bank like theses that have only motivation to rip you off for profit purpose and hide behind The Bank overseers, Lobbyists and Bank Presidents who make Disgusting salaries for doing it. It is the working class who make the bank these disgusting over draft fees profits not the well heeled because they don't allow it. Wake up consumers!!!!!
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October 2017 by John M.
I was gouged by Fulton Bank! I was over charged interest several times. They charged ridiculous fees!.
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June 2016 by Kandy A.Martinez
Great attitude and always friendly
