Home Improvements in Lancaster, PA
4 locations found near Lancaster
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Home Improvements
Home Improvements
“I stopped in yesterday at lunch to purchase a 3 prong converter. I went up and down the electrical aisle several times until I became frustrated and went to customer service. A gentleman asked me if I was there for a pickup. When I told him what I was looking for, he told me exactly where it was and then walked there with me to find it. I wish that I had gotten his name because I want to let you know how great a job he did.”
Home Improvements
“Well stocked. Floor aides are vigilant for customers in need of some assistance. One clerk reopened her register and that made customers happy. Knowledgeable staff. Electric carts always charged”
Home Improvements
“Went in looking for pet safe snow melt and shoe grips for ice and snow traction that I saw on their website(which was unclear about whether or not the shoe grips were in stock or not.)Turned out they weren't in stock after all, but one of the employees went with me back to the aisle I thought the item might be in to confirm for me that it was the correct location for the item and to help me double-check and make sure it definitely was not to be found (even after he checked the store inventory on his handheld beforehand and showed they had none on hand.)Furthermore, after I thanked him and ended up on the opposite side of the store to look into some heavy-duty boots, he followed up with me to confirm he double-checked any items that could have been similar to what I wanted to make sure they had nothing like what I was looking for. After answering some of my questions about the work boots, he checked to make sure I had everything I needed and pointed me in the direction of the snow melt I was looking for.Well above and beyond what I usually expect these days in major home improvement stores.”
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