Lancaster Scuba is a dive shop known for its amazing, friendly, and lovely staff who are very knowledgeable and absolutely lovely to deal with. The shop carries a ton of stuff in stock, including gear for diving and snorkeling, with a very knowledgeable sales staff. The service techs are excellent and always right on time. Customers describe walking into the place and feeling like they were coming home. The business provides fantastic training and certification, with instructors noted for being patient, knowledgeable, and focused on safety—not just passing people who aren't really ready. They give everyone all the help they need to become safe, responsible, and well-informed divers. The training prepares divers so well that others are surprised by their skill level. The shop also organizes amazing dive trips. Staff members are passionate about diving and helping customers, often using their own experiences to recommend gear. They are honest, frequently suggesting effective but less expensive equipment, and are dedicated to helping customers find the right fit, whether for a new diver, an accomplished diver, or a child. Their help extends beyond the shop, with staff inviting customers to join them for dives. The overall experience is so positive that customers highly recommend it and feel the travel to the shop is worth it, planning to return. Lancaster Scuba delivers a great experience.
Amazing customer service. Super responsive and helpful. This is a great dive shop.
November 2025
I talked to rich one of the trainer a very nice man
August 2025
Had ordered a mask online, which then the skirt came away from the frame during use. They were understanding and helpful, got the manufacturer to ship us a new one. Thanks so much, have a blessed day!
