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“Erin at Centerville rd location was awesome. She fixed the screw up of the call center in a matter of minutes. When it came time to cancel my unit, Zuly at centerville rd was awesome.”
“I love that this storage unit is easy to get to as it's near major highway and I also love the flexibility to access for hours that fits my schedule. Staff is friendly and very helpful.”
“Edit: This has been resolved. It was a little frustrating that system issues delayed my move in for a couple of days, but Chris was eventually able to get in touch and quickly resolved the gate access issue so I could finally complete the move in the next morning. Thanks!
Original: I rented a unit on Saturday and my move in date was supposed to be Sunday. It’s now Monday afternoon and I still haven’t been able to move in. The app says my gate access isn’t available yet, even though I’ve already paid and have a unit number. I’ve left three voicemails and stopped by the location three times since Sunday, but the office is empty and locked up and I haven’t been able to get a call back.”
9:30AM - 5:30PM
1813 Old Philadelphia Pike, Lancaster
Self Storage
“Amazing staff, honestly very fast and easy process. Kind and funny staff. Honestly the most amazing customer service. The units are amazing on price and size🙏”
“I had an amazing experience with City Self Storage in Lancaster, PA! The customer service is truly outstanding. The staff went above and beyond to help me whenever I needed it, and it never once felt like a hassle for them. They were always friendly, patient, and willing to answer any questions I had.
The facility itself is very clean, well-maintained, and conveniently located. On top of that, their rates are always great, which made the whole experience even better.
If you’re looking for storage in the Lancaster area, this is the only place I would trust. Highly recommend City Self Storage!”
“Amazing experience, fairly priced and honest business dealings. It was month to month so no string attached, and we moved just at the start of the month so they refunded us the rest of the month. If I ever need storage again I will definitely come back.”
“Magnificent Experience! Needed help VERY last minute due to some changes in our schedule. Mike was very communicative ahead of his arrival, showed up on time, and got right to work. He was respectful of our belongings and new home. He was polite and easy to work with. Highly recommend!”
“SteelSafe Storage Solutions was a great company to work with for a solution to our needs for storage at our location. Purchasing a shipping container was given to me as an option by one of our employees.....GREAT IDEA! We are very happy with the process of choosing the unit, to getting it delivered in place for us. Couldn't have had a better experience. We will keep in mind for other locations within the company as the need arises. ~ Reliance Student Transportation, LLC”
“Our unit was clean and dry. No musty smell at all which I have encountered in past storage facilities. Friendly service. Be aware that there is no office at the Vermont Ave. location - you must go to the Stone Mill Rd. location if you need to see someone in person. Recommend.”
“This place has been absolutely fabulous! I had a kind of complicated situation and the helped me at every turn. I needed help getting ally items into storage and they recommended someone that took care and unloaded everything and got it into the storage in a organized fashion. The staff at Storage Sense was friendly and so helpful! They explained the fees and charges on an easy to understand fashion. The storage itself was cleaned to a T before I got there. Glad I called and connected with them!”
8:30AM - 4:30PM
1655 Manheim Pike, Lancaster
Self Storage
“I am no stranger to storage units; the units, the environment and staff. Maggie, who runs the office is a dynamo! Her passion for her job is evident by the cleanliness of the units as well as the surrounding areas. Additionally, she demonstrates incredible customer service, by her charming personality and how she cares to do the most for her customers!”
“The process was quick and easy. Reasonable price for my motor home Jeff was patient with me when my code wouldn't work and got me through the gate. Very personable from the start. Thank you ?”
10AM - 5:30PM
222 Seymour St, Lancaster
Self Storage
“I've used this place recently. The woman at the front desk keeps this place very clean. I move yearly so I've used my share of storages in the area. The storage units are pristine clean. The lot where the storage containers sit is kept beautifully cleaned. I was shocked at how nice this storage area is kept. I had no problems. Read your paperwork before assuming you get anything back. I had no problems with any pests or bugs. When I couldn't pay online I called in and the front desk woman would call me back and take payment over the phone. The next time I move, if I stay in this area l, I will definitely be using them again.”
“I have a storage unit, my daughter has a storage unit here, and a friend of mine wants a storage unit here.Have been trying to get ahold of them multiple times yesterday and a couple times today, but they aren't answering & their voicemail is full, so I can't even leave a message.”
“It's a really nice storage facility however it is on the pricier side of things.in order to rent from them you are required to have some kind of insurance on your stuff. I gave it 4 stars because you can't access the facility after I certain time.”
“First time using Premier- I wanted a temp controlled unit to store my motorcycle for the cold winter season, and couldn’t beat their competitive rates and 24/7 access to your unit! One of the only storages that allowed me to store a motorcycle indoors. Thank you!”
“We have been keeping all our equipment at this site for about 7 years now. Service has been great and always been kept safe. We find that the prices are very reasonable, that's why the facility is always packed.”
“Utterly phenomenal store. Great gas prices, yummy delicious food, and just about any other thing you need! Been going to this store for years with my friends, it's my go-to spot for a nice soda or snack. I love Gas Plus.”
“The staff is wonderful and very helpful. The storage facility is very clean and secure. It makes me feel better knowing our belongings are there. Thanks Millersville Manor Self Storage”
10:00 AM - 7:00 PM
415 Granite Run Drive, Lancaster
Self Storage
“Lancaster Storage provided me with a reliable and secure storage solution for 4+ years. My unit was accessible from the outside loading dock/stairs. I appreciated the convenience of 24 hr access, the automated payments, and prompt communication when it was time for me to conclude my rental. The rental was simple to set up and manage via the Lancaster Storage website.”
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“Jeff took me thru setup process and it was super smooth and fast!! The location I use at New Danville Pike is very accessible for me and a very well maintained location. Controlled access is really nice knowing your stored items are secured.”