United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
1400 Harrisburg Pike, Lancaster PA 17604 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. The local Post Office at 1400 Harrisburg Pike offers a range of services, including walk-in passport services. Customers have praised the staff, particularly Bharat and Margie, for their pleasant, helpful, and professional attitudes. They have been described as making the overall experience quick, easy, and stress-free, even for first-time passport applicants who were initially nervous. The staff have been commended for their attention to detail, knowledge, and willingness to guide customers through the process. In one instance, a customer had a package that was stalled at the location for three days. The staff at the Post Office went above and beyond to locate the package, which had been held by a subcontractor for an unknown reason. Despite the initial delay, the staff spent several hours resolving the issue and ensuring the customer was able to recover their package. Overall, the United States Postal Service and its local 1400 Harrisburg Pike location have been praised for their commitment to providing secure, reliable, and affordable delivery services, as well as their focus on delivering a positive customer experience.
Most Recent Reviews
June 2026
Walking services for passports closed due to staff shortages. I went to different place. Loss of income for usps.
May 2026
I was attended to very kindly at this office. Originally my package kept getting kicked back to me and I didn't understand what was wrong. My local post office is dismissive and rude, but here, I was attended to very kindly and patiently by Cherelle. Thank you!
May 2026
It would be amazing if they hired mail carriers that could count basic numbers or at least try to pay attention. Living in a building with less than 10 units and all the mailboxes neatly marked in sequential order AND they still manage to put my mail in other mailboxes and my neighbor's mail in my mailbox. Really top notch.
More Comments(130)
Nearest USPS Stores
You May Also Like
- Lancaster, Pennsylvania