JCPenney is a great store to shop with reasonable pricing and great bargains. It offers a big variety of women’s clothes and accessories, as well as men’s department items, clothing, purses, pocketbooks, household accessories, and jewelry. The store has a wide selection, including gifts, items for pets, and a cosmetics and perfume section. Employees are described as pleasant, helpful, caring, and amazing, with some going out of their way to assist. The store location at Oxford Valley Mall is easy to get to, is a two-floor store, and generally has clean and shiny floors. Some notes mention that clothes can seem a little expensive, an escalator was not working, and experiences with individual staff members can vary.