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“Love the place. Evelyn was a joy to see and speak with. Was very helpful, and gave good tips. Can't wait to go back, and hopefully see her again. 10/10 would recommend.”
“Beyond fantastic service! Gene and Linda were very helpful from start to finish . My mom bought a ring there for me 20 years ago that needed to be sized and cleaned. It looked brand new when I picked it up. Linda measured me right and the repair was less than expected. Gene was so kind when I picked it up , answered all my questions and made sure I was pleased with the ring. You just dont see service like this anymore THANK YOU!!!!!!!!”
“After researching several shops to sell my old gold jewelry, I decided on The Exchange because of their great reviews. Everyone mentioned Paul, and after meeting him, I couldn't agree more about his positive customer service and his knowledge regarding gold and coins. Although I was there to sell my jewelry, he was kind enough to explain coins to my son, who has recently taken an interest in collecting. I definitely recommend them to anyone looking to sell or even buy from a small business.”
“I had a great experience with Porchala! We had such an easy experience and she was super helpful and gave great advice and service!!! 💙💙💙”
“Both times I've been to this location. I left out smiling and in good spirit. The first time I went to help my niece pick out a charm for her mother. The second time I went to get a cleaning for my bracelet that literally turned black from not wearing it. I end up buying an additional bracelet because the young lady was soo friendly and nice. We share a few jokes. And her and the team literally brought my bracelet that turn black back to silver. I couldn't believe it was the same bracelet. Always happy with the service. Sometimes they are busy but people should be patient, the employees doesn't have hire power. Sometimes they are busy with other clients and everyone with their turn or shop online. When you get to interact with a staff they are always friendly.”
“Yelly Varela totally awesome answered all my questions showed me different options to fit my budget would deal with her again. Also allowed me to take a photo of her ear with the earrings I was buying to see how they look!!!”
“My experience from beginning to end was great at this location. Last month I took my son here for his ears pierced by Sky & Lexi they did it at the same time causing him no crazy fear or discomfort. The ladies were very precise and knowledgeable about the services they provided they did an amazing job! Thanks again!”
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
Jewelry Stores
“Jason was so helpful with helping me pick out new earrings for my toddler. I told him she has lost ever pair she’s had in our home randomly. The whole staff were amazing friendly welcoming and so helpful the level of customer service was outstanding. Especially because i was originally at JCPenney looking at earrings and no one offered to help me just looked at me and didn’t even engage with me so i walked right out and into Kay’s at Oxford Valley Mall and when i say just based of their attitude and communication and great customer service i will comeback to them for all of my jewelry needs. They were just outstanding and fantastic. Thank you so much Jason for all of your help and helping me to pick out the perfect pair earrings for my princess.”