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“Love the new look! People were all-welcoming & helpful. On-line transaction may be helpful but going to the branch lifts one’s spirits more. Besides not everyone is “techy”.”
“I couldn’t love this bank more. When I went to purchase a new vehicle, Citadel approved me for financing and so I figured switching over to them from TD Bank for all my banking needs would be easier. Boy, was I right! It’s a world of difference. The app is so easy to use, the cashback checking account is a nice option to have that most places don’t offer, and their ATMs have so many helpful services besides just deposit and withdraws. Not to mention, the level of customer service is unmatched. Gone are the days I’m waiting forever in line only to get to the front and have the associate seem annoyed and tell me I could’ve done what I was coming for online. At Citadel, they are always sure to greet you and escort you to a private space and let you sit down to resolve whatever issues you may be having. You finally get treated like a person again when you come here. I have recommended this bank to family and friends and would also like to recommend them to anyone reading this who may be looking to make the switch when it comes to who they trust with their finances.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Thank you Tyler, Nick, and, the male XCR who collected my deposit, and the female XCR who was present while Tyler was away. Everyone was very pleasant, helpful, and informative. My apologies for forgetting the name of the other two staff members but thank you for your help!”