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“I would like to say my experience, walking into the mattress store was very welcoming Douglas was able to help me to find a mattress to my fitting he took me step-by-step . I would like to thank you very much.”
“We have shopped at The Mattress Factory in Montgomeryville a few times now and they're always super helpful and able to help us find something that meets our needs. Today Kevin helped us find twin mattresses for a new trundle day bed in our spare room. We told him what kind of bed we got and he was able to point us to a few great options immediately the whole process was quick and easy and they even had them in stock that we could take home today. I would highly recommend shopping here for your next mattress purchase!”
“Our salesman, Drew, was at the Lansdale store the day we were looking at mattresses. He was very patient as we explained the mattress options, differences, and had me try out various possibilities. He made the whole "buy a mattress" experience a positive one, for which I am grateful. Also available for any follow up questions.”
“One of the most enjoyable shopping experiences we've ever had. If you need a new mattress you don't need to go anywhere else. We had planned to visit several mattress stores that day but Mattress Factory was our first and only stop. No need to go anywhere else. Go there and ask for Erich! He was super pleasant and very knowledgable. Our new mattresses were delivered the very next day and we are extremely satisfied.”
“Joe, the sales representative was considerate of my interests in the purchase of a new mattress and ultimately was able to secure my business through the selection of a new mattress today. I appreciated his help and would recommend this location and consider doing business there again in the future. Availability and delivery was set up quickly as my mattress will be delivered tomorrow.”
“Willy is very helpful, knowledgable pleasant and patient. She has been in the business for over 20 years. It is clear she enjoys her role, very professional. I would highly recommend this business and Willy in sales. The store is clean and pleasant and there is a huge selection of mattresses. Also there are sheets and mattress covers that can be ordered to come with the shipment of the mattress. This is a nice feature of the business.”
“Nice, clean store. Great customer service. Loved the program to determine the best mattress for your sleeping habits/ position. Knowledgeable salesperson who answered all our questions thoroughly.”
“Excellent customer service and care. Due to health conditions had to exchange bed and Patrick and Ed were very accommodating. From the minute you walk in you are impressed by the showroom and helpful staff.”
“bruce was lovely kind and so compassionate to our daughter with autism
and myself
I will only buy furniture from bruce moving forward !!!
he is wonderful and should be celebrated for his kindness
love your new friends
the fiumaras”
“Excellent service from Raymond. We bought several pieces for furniture and his overall demeanor was very kind and welcoming. Would recommend coming to this store. Ask for Raymond!”
“Went to Bassett in colmar on 2.19 and it was such a great experience. We weren’t pounced on when we walked in and our sales rep Kim was so helpful. We ended up with a couch, ottoman and chair. Honestly we expected to spend all day couch shopping and within 45 minutes it was all done. So impressed and happy with the experience!”
“Gabby helped us through the entire buying process and was very patient with our 3 girls.
Gabby stayed after hours to finalize our furniture order as did Kelly and Jessica.
They never once made us feel rushed and were so easy to work with.
So refreshing to meet people as kind as them in today’s world.”
“After a terrible experience with a local big box store, it was impressed upon me to visit Gerhards (Glenside). This is where I met Dave.After a bit of due diligence and learning which refrigerator brands not to invest in, I landed upon a GE model. I told Dave what I wanted and he made it happen. It was a quick sale on a Monday afternoon with delivery expected on Wednesday. When minor issues were found upon delivery, parts were sent via Fed Ex to my residence. Fast Repair service was quickly scheduled. Dan came out and made everything pretty again. It’s just what he does! Dave even reached out several times in the process, to ensure that I was being well taken care. Thank you, Dave!!P.S. This fridge is so dang quiet, I keep checking to see if it’s on.”
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“We wanted a high quality medium firm mattress and we absolutely loved the selection at Mattress Firm in Lansdale, Pa. Drew showed us what we described we wanted and his analysis proved PERFECT
for our needs. The Stearns & Foster Lux Estate Medium Euro Pillowtop felt wonderfully comfortable and just perfect for a supportive sleep.
Thank you, Drew. You did a great needs analysis and you were extremely pleasant to work with.”