Bergey's Volkswagen of Wilkes-Barre is a family-owned dealership located at 126 Narrows Road, Route 11 in Larksville, Pennsylvania. They offer a wide selection of new and pre-owned Volkswagen vehicles, including cars, trucks, and SUVs. The dealership is known for its friendly and low-pressure sales environment, with staff dedicated to customer satisfaction. Customers appreciate the knowledgeable team, especially salespeople who take the time to thoroughly explain vehicle features before test drives, making the buying process smooth and enjoyable. Many reviews highlight the exceptional service provided by staff members who are polite, honest, and eager to assist. The showroom is clean and bright, creating a welcoming atmosphere. The service department receives praise for timely and efficient work; oil changes, tire rotations, and inspections are completed quickly, often faster than expected. Technicians like Otto are highly regarded for their professionalism, communication, and care, sometimes surpassing service experiences at luxury brands. Customers also value the honesty and transparency shown in resolving issues, including warranty repairs. Overall, Bergey's Volkswagen of Wilkes-Barre is recognized for its excellent customer service, knowledgeable staff, and commitment to making every visit positive. This dealership supports its community and aims to support customers throughout their vehicle ownership journey.
Went in for service on my 2023 Arteon, but traded it in for a 2025 Taos. Great buy & experience.
October 2025
On time appointment, no wait. Oil change, state inspection and tire rotation completed in under an hour. Service desk kept me in the loop. Very good service.
August 2024
Mike was easy to work with and I appreciate that he came in on his day off to finalize sale of our car. Thank you!
