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“Love this store! The owner is a very nice and friendly gentleman. And his employees are top notch. I go here everyday and I'm never disappointed. It actually usually makes my day better!”
“I went into the store (1/5/24 @ 8:22p) to grab a last minute gift with the few dollars I had left, and Crystal was a great help to me. She was the only employee in the store at the time and was extremely busy stocking while covering the register. I just wanted to write a review letting you know that its because of employees like her that I keep coming back to the store. She's definitely a KEEPER!”
“The assistant manager working on 2/14 is one of the sweetest people and makes things right. I ran into an issue with delivery / couponing and had to go to the store to resolve the issue. I had a major attitude on the phone due to the issue and was not pleasant to deal with and he was still so kind and showed me so much grace and understanding and worked until he resolved the issue.”
“They are well organized. They are clean. The cashier was friendly. They have a little of everything there. Stuffs a little expensive for a dollar store when you think of dollar store. I got this nice purse there for only $10 which I feel I made out good on.”
“I like to go to Dollar general, good stuff and the prices are incredible, I couldn't find some ribbons, and Mel came to me and ask me what I needed, and she helped me to find what I was looking for, she is great!!! Thanks”
“Excellent service on 12-20-25. The one woman employee that helped me find reading glasses is wonderful . She is an excellent benefit to Dollar Tree and should be recognized for her above and beyond help and professionalism. The woman at checkout also was very nice and friendly.”
“I rarely do this, so please make sure whoever reads this that it gets to the proper source. My wife and I just pulled the old typical ccustomer "I'll be quick and started browsing at 8:45pm" thing at 9ur local Dollar General. We have both worked retail before and know what thats like so we tried to hurry but still cut it close. There were two employees on at the time, a woman (i didnt get her name) and Eric. Before this sounds like a complaint, i gotta say, not only were they super nice and engaging, we didnt feel like a burden at all, even though they are almost done working hard on their shift. So much so, we may have even run them after 9. But i dont believe that people go out of their way enough to compliment as much as they negatively attack people with their opinions. So the reason I am writing such an insanely long review here is Eric. I'll be honest. I used to be one of those customers that avoided your store like the plague only because everything in their isnt a dollar. I know...i know....very cliche, but it's the truth. The first time i was helped by Erik, i have gone out of my way to shop at any Dollar General (in particular Paradise) because of his proffesionalism and his eagerness to provide excellent customer service to us. He has had an answer for any question, has never made any mistakes on our behalf and has consistently provided my wife and I with a first rate shopping experience on more than one occasion. I cant spend youre money for you, so me telling you to give him a raise probably isnt going to cut it, but keep your eye on him for future promotion opportunities because he is an employee you cant afford to go unnoticed for too long. All i can say is, from one fish in the ocean, Erik single handedly made your brand a household staple here and we just wanted to make sure his hard work and enthusiasm gets some recognition. Keep up the good work, thank you for your time, and im sure we will see you again.”
“Waited in line a very long time. The only open register was malfunctioning but the manager was very apologetic. The workers deserve a raise for handling the long line of people.”
“I use Dollar General stores all over the United States because I travel extensively.
I hate crowds of people at Walmart so I use DG to avoid the people. I hate self checkout ! I hate long lines and rude people even more.”
“I have been shopping here for quite a long time and I think this family Dollar store in The cloister shopping Center is the best and cheapest store around and the people are very friendly you ask them to help you look for something they don't complain they just come and say can we help you find what you need hun that's nice and the store is very clean and every time that I went to that family Dollar store they always had what I wanted and when my mother was alive she also shot there she was in a wheelchair with one leg because of diabetes and also my father used to go there to back in 2007 at stores been there for many years and I'm proud of that store and I love it there it's the only original place left every other place around the Ephrata area either burned down or disappeared or went out of business but family Dollar they're still there so people you want to shop at a nice little store with very nice employees that are willing to go out of their way to help you and they practically have everything that you can want go and shop at family Dollar in the cloister shopping Center and I will say it again I think it's the best little store around keep up the good work all you people at family Dollar. ??????”
“This is my go to Dollar Tree. We have many Dollar Trees in Lancaster County but I choose to go to this one. It is usually the most stocked and has the widest variety of items. My insider tip for Dollar Tree is that sometimes you will get an amazing bargain. ( I once found a 15 dollar body wash for 1.25 and 100 men’s Centrum for 1.25). If this happens buy them all! You will never see them again. This applies to anything you buy at dollar tree. There is no guarantee you will be able to pick up the same thing on separate visits. Heed this advise accordingly, but don’t be too greedy.”
“Love that they take Apple Pay... and I can relatively find everything I need & something's that I don't..lol Store's pretty clean and organized for the most part ( trust me, I've seen worse)... Clerks are cordial ( There's one clerk that's soft spoken w/ dark hair..she's always there...but she's always warm and converses with every patron) and they give fast & efficient service... --Def deserves 5 STARs!”
“starting to look more organized but you can’t really blame management or or associates for the ghetto people and their bad kids that walk in and out on a daily… yes they are responsible for keeping things organized but it is our responsibility as a community to take care of our neighborhoods, those workers are human and get tired of fixing the same isles so it can be disorganized by careless individuals… just saying…”
“Love love love the Dollar Tree.
The new price situation is confusing at times [previously it was all $1...then all $1.25...then. a few frozen food prices changed....now....a flurry of prices like a regular store]
I always find stuff I need! [And interesting stuff I don't]”
“Convenient location, with the nearest Walmart being about 12 minutes away, Dollar General is an easy stop. Store is always very clean and items are all stocked neatly. Employees have all been great as well!”
“I couldn't figure out how to pay with cash app, so the cashier at the time paid for my drinks! Whoever did that deserves the world and a raise. Love goes out to her!”
“Very helpful young men who worked there he even left his register to price check an item for me and was very helpful and nice great inventory as well . I love their Chestnut Hill brand tea bags and Chestnut Hill Zero calorie sweetener.”
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“This dollar store is awesome. Carmen, the manager, goes above and beyond to help you find what you’re looking for. Staff is very friendly and courteous. Top notch store!”