This Rite Aid Pharmacy location has closed

Convenience Stores, Pharmacies
415 S 9th St, Lebanon PA 17042

About Rite Aid Pharmacy

Rite Aid Pharmacy provides a convenient shopping experience with a neat store layout and some unique offerings, such as soda stream items and exchangeable CO2 tubes, which are popular among customers. The pharmacy staff can be helpful, as exemplified by a helpful employee who assisted a customer in finding products and signing up for rewards, highlighting good customer service. However, the pharmacy area can sometimes be disorganized, leading to long wait times when searching for prescriptions, and the system may be overwhelmed, suggesting a need for more staff or better organization. During a shingles immunization, a customer noted that the first pharmacist did not identify herself or confirm their identity, which caused some concern. The second pharmacist was more engaged, and the customer tried to coach her on the importance of proper procedures. Overall, Rite Aid at this location offers useful products and friendly staff, but improvements in pharmacy organization and staff procedures could enhance the customer experience. Customers appreciate the helpful employees and unique product options, though they note that wait times and system efficiency could be better.

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