Lehighton Ford Service provides top notch, polite, friendly, and knowledgeable service. The staff is exceptional, often going the extra mile to ensure vehicles are safe, efficient, and comfortable. They perform thorough, quick service, frequently addressing additional items like recalls during appointments at no extra cost. Customers report being pleasantly surprised by the prompt resolution of issues beyond initial expectations, generous discounts, and complimentary amenities like coffee in a nice waiting room. Service is on time and at the estimated price, with added touches like cleaning the interior. The team is very helpful and expedites processes, making them highly recommended.
Estimated wait time was right on. Reminded me I could use Ford points. Thanks!
December 2023
Brandon in the service department is very knowledgeable and helpful. Definitely expedites the drop off and pick up of Ford vehicles that I bring from the fleet company I work for.
December 2023
We were extremely pleased with the exceptional level of customer service we received. Not only did the car require attention beyond the recall, but the issue was promptly resolved by the dealership. Moreover, we were pleasantly surprised by the generous discount provided for the repairs, which we truly valued.
