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8AM - 12PM
1030 Gap Newport Pike, Cochranville
Post Offices
“I have never really had an issue with this place, except few years back their was terrible grumpy lady at the desk, that didn't say anything to you walked and acted like you are nuisance. I love my mail carriers though. I never had any major issues with packages being lost/or opened. they been damaged but i don't think it's necessarily their fault.”
“A majority of the staff is great at this location and go above and beyond, making it easy to support USPS.
However, there’s a staff member with dark red hair on Wednesdays who is unprofessional, rude, and will not do basic tasks commensurate with the position.
She said today, “every time I come to this office in Rising Sun, I’m fighting with people about what we do and don’t do.” The other staff members perform tasks that do not require a massive amount of time, but goes a long way to encourage repeat customers.
If one staff member is fighting with customers, maybe they shouldn’t be there.
This was our fourth interaction. The first time, she ignored the growing line while walking past us. I complimented her hair, and she stopped walking past me and helped me. The second, she was on the phone for five minutes with her son, which is fine, I get it- but given additional issues, it’s just another thing. The third time, she mocked my voice back at me when I asked a question. A piece of tape came loose. I said, oh hey, I left my tape at home and this is breaking- I didn’t see it, so you mind taping it quickly? She mimicked my voice back to me and said. “No we don’t do that!” It was unpleasant. Today, I walked in and had an address and she said I had to write the address on the box so that she could print a label to adhere to the box over my writing and insisted that I could tape my piece of paper to the box if I didn’t want to write it on the box. I have never had that issue at that post office. It felt very petty. She called her manager, who said, yes, we do that. And that’s when she hung up and said she regularly argues with customers.
So… avoid USPS on Wednesdays.”
“Great service!
I came in for a passport, not having an appointment, however they helped me anyway & I was finished in 10 minutes.
Great group of people!
Thank you!”
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“Been using this post office regular for almost 5 years. I ship a lot of packages and have never. Ce had an issue or problem. In and out in just a few minutes - great staff!”