“Great service and reception from Receptionist whose name I didn't get (sorry) and Manager Cassie and Joann! Courteous, Professional, Knowledgeable, Informative and More! Keep On!”
“Tina Boyd and Brittany Hackett both did a great job finding me a cost effective policy in a tight timeframe! I would recommend them to anyone who appreciates their affairs being held in a professional manner, which both girls delivered! Thank you!”
“Fred is a great caring guy, he treats you like family. He makes sure you know what is going on with your investments and how things work. You can't go wrong with him.”
“Well I haven't been in an accident. That's good for me. That's not good for the insurance companies.
I use their app and it's fine. I don't use it extensively other than just checking payments and updating my card.”
“Yesterday I had the pleasure of being assisted by Jeimy Santiago, and she was nothing short of pure excellence. Not only was she able to help me get set up with a new insurance plan, she also educated me on what exactly my policy detailed which the previous agent did not, saving me nearly $300! She was kind, patient, and very knowledgeable in addition to being personable. This girl is a complete stranger, but through her transparency I can tell she is a great person and genuinely looks out for what is in your best interest and does her very best to help. Shoutout to you, well done my girl!”
“I was pleased with the Erie Property Adjuster, who handled my Claim.
The Adjuster was prompt in returning my call and arranged an appointment for Roof Inspection in a timely manner.
He reached out to me with the findings of the Inspection and explained the process/next steps for the selection of an experienced Contractor, amount of estimate for the Replacement Cost of Repairs to my Home Structure and the Replacement Cost to the Pool House.
I would recommend Erie and their Staff!”
“My wife and I have had State Farm insurance - auto and homeowners - with the Marco Salinas for more than 20 years. The service we have received has been professional, responsive and courteous. Most recently, I blacked out while driving with three passengers; fortunately there were no other vehicles involved. We are so grateful for the way in which Marco and State Farm working together have taken care of everything. Marco and his staff have been responsive when I was concerned about increased premiums and Marco himself accompanied us to Schuylkill County when we needed new insurance on an intergenerational family cottage. We are totally satisfied with Marco and State Farm.”
“Tom has consistently provided customer service that is responsive, professional, and personalized. Perhaps of greatest value is that Tom's way of doing all that he does is of the highest ethical quality. When dealing with the complexities of insurance coverage, you need a point of contact that you can take at their word. Tom is that individual. We utilize him for our auto insurance, home insurance, life insurance, and umbrella policy. He is definitely a "standout" in his field.”
9AM - 5PM
1921 Lincoln Hwy E, Lancaster
Auto Insurance
“I’ve been with this office quite awhile. Chris is always so professional and helpful whenever I call the office for assistance. Lee Kennedy’s State Farm Insurance is proven to be 2nd to none when it come to customer service!”
“I worked with Calvin on a 2 day tripto New York City. He was courteous and very knowledgeable about NYC. His planning, recommendations, hotel and parking reservations, PATH train instructions, printed walking instructions, restaurant recommendations made our trip very enjoyable and easy! We definately will come back to AAA (Calvin) for advice on any trips in the future. Thank You!Patti”
“It has been nothing but a pleasure to work with this business. We’ve been with multiple insurance carriers brokers, and it becomes frustrating when the communication is broken down and you’re trying to solve whatever issue that is happening at the moment. But their service and their quality is impeccable. Please use these guys.”