Ed Roach: Allstate Insurance is a trusted insurance agency known for its exceptional customer service and dedication to the community. The team, led by Ed and Melissa, consistently goes above and beyond to assist clients, providing personalized support and ensuring they receive the best coverage for their needs. Customers appreciate their proactive approach, often checking for discounts and offering honest advice, even suggesting alternatives if it means saving money. With a reputation for responsiveness and knowledge, clients feel valued and well taken care of, never facing long wait times or being placed on hold. Many have been with this agency for years, highlighting the consistent attention and support they receive, especially during claims. Overall, Ed Roach's office is recognized for its commitment to protecting clients and maintaining strong relationships in the community.
Excellent serice and support .Always available to support .
February 2026
always there to help. very professional, respond quickly
December 2025
I like that when I call a real person always answers the phone. It is either Melissa or Ed and they are always helpful. I like that they are always patient and kind and take the time to explain things. They are really good people and they care about their customers, and providing good insurance and customer service.
