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“I just wanted to say I just bought a 2017 ford explorer from mathews and ended up having issues two weeks later. They brought me a rental to my home the next day and even picked my car up with a flat bed so no more damage can be done. I appreciate it alot thank you Amy. I do hope I get my car back soon though. ?”
“The gals at the rental car department, Ashley and Victoria, and Jose, service center manager, are awesome! They were helpful and compassionate with all of my needs and did everything they could do to accommodate me! I have nothing but fabulous things to say about all of them! I am VERY critical as I am a district manager and extremely customer service oriented, and this crew went above and beyond the call of duty to assist me in my time of need. I would highly recommend Matthew's car rentals or not only a car rental but also their service center.”
“The best car rental company in the business. Other big name car companies should strive to emulate the superior customer service, dependability, and beautiful rental cars.”
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“I could not recommend the enterprise in Mansfield PA more! We had a work truck break down about 3 hours from where our shop is and The manager was very helpful in getting transportation to the autoshop we were stuck at. He had a very positive and calming demeanor which very much helped in the stressful situation. The woman who dropped the vehicle off had a very similar demeanor to the manager and was very helpful and answered all our questions and concerns. The vehicle was delivered very promptly to the time we called and our location was about 30 minutes from there location.were very happy with the quick and excellent costomer service and we are very grateful for this branch in helping us through this stressful situation.”