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“Staff goes above and beyond to help all the customers. So thankful for their patience and kindness! They always go the extra mile to answer questions and solve problems. You both are the best!! THANK YOU, THANK YOU, THANK YOU!”
8:30 - 11:30AM
175 Connoquenessing Main St, Connoquenessing
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“We had exceptional service from Christina Modravich in renewing our passports. She went above and beyond to make sure everything was correct and was patient and very much concerned about any issues we had. She made the experience a pleasant one.
She is 5 starred plus.”
“This PO has a small parking lot and that’s my only issue with it. I have no problems with the staff and that includes the lady with the “ red hair” as others have mentioned. She’s always been fine with me so I assume it’s the personality of the people she has to deal with.
People have entitlement issues!! She and others do their best to answer questions and I’ve heard a lot the questions asked and people can be so nasty to postal workers as if they aren’t humans! You never know what is going on at home of another person so don’t assume their attitude is all about You! Give them grace! Most of them work harder than a lot of people!”
“I'm here a lot for eBay. The staff is always helpful and knowledgeable. Even when there's a line, they're efficient. It's a thankless job but they do it well.”
“This is a regular-size USPS with full services. The free car park in front has about two dozen spaces. There are interesting stone guardian statues of stylistic mail eagles set flanking the top of the stairs leading to the front entrance (see photos ). There is also a long ramp for wheelchair access at the side. The postmaster was very friendly and helpful.”
“My wife called in concern of not receiving mail after almost two months of doing a stop of mail at the old address and change of address for the new one. The gentleman we spoke with was beyond proficient in his area of expertise and got to the bottom of it within minutes. He was super professional, understood every concern of ours, and took the best care I feel could be given and represented by the USPS. Highly satisfied with the customer service we received, I forget the gentleman's name but he's been there 30+ years and he is fantastic.”
“I had a fantastic experience working Carly (apologies if I got the spelling wrong) at the USPS in Zelienople, PA. She went absolutely above and beyond to help me track down a lost package. Carly took the time to call me daily with updates, kept me informed every step of the way, and was incredibly pleasant and professional throughout the whole process. Easily the best customer service I have ever experienced.
It’s rare to come across someone so dedicated and caring in customer service, and her kindness, communication, and effort meant a lot. Thank you again, Carly for your help!”
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“We are quick to write a negative review. I just want to shout out, THANK YOU to the new mail carrier in Venango Trail, Mars, PA 16046 area. We get all our mail delivered to my our address and we don’t get any neighbors mail in my mailbox. We now don’t run into any usps mail issues that needs addressing. Glad to know someone masters their job . Our neighborhood appreciates your service.”