AutoZone on Pine Hollow Rd in McKees Rocks, PA, is recognized for its exceptional service and knowledgeable staff. Customers appreciate the prompt assistance they receive, with many noting that they were helped quickly and efficiently. The team, including staff members like Derek, Lloyd, and Chad, is described as friendly and willing to go the extra mile, even in challenging conditions like rain. Customers have reported positive experiences with vehicle diagnostics and testing, particularly regarding batteries and other components. The staff takes the time to explain processes and results, ensuring customers feel informed. Overall, AutoZone is highly recommended for its great customer service and commitment to helping drivers find the right parts and solutions for their vehicles.
Middle of a rain storm and Laton and coworker had patience enough to still change my windshield wipers and top off my windshield fluid. Help like this never comes free but at this auto zone it was quick easy and to the point!!
May 2025
Great service. They got what I needed within hours, saving me a drive. My hat is off to Derek for putting on a rear wiper blade for me in the rain. Very happy. .
December 2024
Friendly staff, tested my battery, all ok but needs charging. If you've been driving a lot recently, a needs-charging advice means the battery is dying, take my word for it and replace it right away.
