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“The owner provided very careful notary services. I hadn't realized I should print my documents single sided for notarizing and he kindly copied those sheets.”
“Kaleigh came through at the last minute to make me Husband of the Year. I was thrice thwarted in my attempts to secure a stellar birthday gift for my husband’s birthday. Back Office Plus helped me to produce a blow-up of his art to present to him, same day! Beautiful work and a personal touch.”
“We cannot say enough about Seth the manager. He went over and above to help us. We had no knowledge of how to send back a large package. He was kind and very knowledgeable. Thanks.”
“I went in for an employment I9 verification as it was the closest site to my home. Very pleasant staff and a super clean organized building. Great place for mail needs and I always like to call out good customer service.”
“The crew at Shipping Depot are the BEST!! I've worked with Barry and Dakota, and they're always so knowledgeable, helpful, and friendly. They've done a few printing projects for me, and I am so grateful for their expertise. Dakota helped me with my most recent one, and I couldn't have done it without him. Thanks, Dakota!”
“Returned for Amazon - the young man was super helpful when we realized that Amazon had sent us to go to Whole Foods. He assisted us how to change the location and processed the return!”
“Some of the nicest customer service people I have ever encountered. They completed the jobs I have had them do faster than the timeline and they came out perfect. Michael is very helpful and a miracle worker. Couldn’t be happier and I’ll never go to a different printing location.”
“The people that work here are very nice and friendly and always have a smile on their face which is comforting knowing you don't feel like you're annoying them by being a customer..thanks!”
“A Deborah-Lightful Experience!
Huge shout-out to Deborah at the McKnight Rd. FedEx Print Store! She's not just a print pro, she's a print fairy godmother, waving her magic wand until my prints were perfection and I was beaming. My satisfaction levels? Off the charts, thanks to Deborah!”
“Echoing others- Mark got our family of 4 passport paperwork processed and photos done in less than 30 minutes. Super friendly and patient with my 1 and 6 year old too. We also got stamps from the other employee who was very nice and helpful. Thank you!”
“Tyler was very friendly and this entire experience was much more pleasant and cheaper than using the FedEx store down the road. I was literally insulted at FedEx and at UPS I get great customer service!”
“I hadn't been here in about 8 years due to a change of jobs. I came in and was super pleased to see Delton, who was there a decade ago. He still gives quality work with a smile on his face. James, the manager, is equally amazing. I thoroughly enjoyed my experience coming back to this shop and look forward to coming back again to get more documents and signage made!”
“This store is provides excellent service. I went here after multiple bad experiences at bridgeville and was impressed by how nice and helpful the 2 young men working there were. Friendly, helpful and painless.”
“Josh is AMAZING! So so helpful and knowledgeable and professional! He has saved me countless times when I’ve had weird shopping issues to Africa and other remote locations. I do not know what I would do without him. He can never quit!”
“Very helpful staff who knew exactly where the items I needed were located in the store. Great quality paper options including heavyweight ivory which I use to print music ?????”
“I had a wonderful experience at this FedEx Office location! Joyce was incredibly helpful, patient, and professional. She went above and beyond to make sure my documents were printed and shipped exactly the way I needed. It's rare to find such attentive and kind customer service these days — thank you, Joyce, for making my visit so smooth and pleasant!”
“Here is a shout out for employee,India, who works at FedEx on Washington Road in Pittsburgh. I went to her store to ask about making an enlargement. She explained what I should do and gave me the details on the paper that I needed. Today, I called and she answered. She reviewed my email order and said she would work it. Thirty minutes later, she called to tell me my order was complete. We need more stars like India in the service industry.”
“I've been to this location many times and the staff are always super friendly and helpful. Yes, of course there is a wait sometimes, but once you are with someone you get great, fast service.”
“I put the wrong address on something that was being shipped to me and this post office bent over backwards to communicate with me, find the package, and get it to me. Thank you, Emily!”
“Store manager Paul assisted me with a business printing order after an error on the FedEx corporate website. He helped me get my project done on time for a presentation and I really appreciated him going the extra mile to meet that deadline!”
“The lady at the front desk was incredibly helpful and saved my day by finding a package that had been accidentally sent to the wrong zip code. Thank you so much.”
“My local UPS store has the best employees! I am there a few times a month sending things back to Amazon . I am always a hot mess and can't find the codes and they are are always very patient and helpful!”
“Amazing service from the employees. I had other issues in regards to missing packages to my home. The supervisor/manager Theresa (I think was her name ) went Above and beyond. She treated me like a human being while demonstrating compassion and empathy
Theresa explained the delivery process and guided me in the right direction to file a complaint/claim
My day was totally made after such a pleasant experience.”
“Fast service despite lots of customers. Employees were pleasant. Post office has a self service kiosk to print a shipping label if you don’t want to wait in line.”
“I've never had anything but positive experiences here at this location. The man who is usually there is so kind and helpful. I didn't have a lot of experience mailing things when I first started coming by and he explained everything for me. It's usually pretty fast even though they don't seem to have a lot of employees.
I work downtown so I wait to mail my packages until I'm in the office because the woman at the post office on Liberty in Bloomfield is always so mean”
“So far my best experience at USPS. Not crowded with easy and convenient services. Diane is super friendly and helpful. For a person who rarely use postal service, she saved my day!”
“This store in Pittsburgh is near and tidy. That’s important because as an older person I dint want to trip over cardboard boxes etc. the manager came over, was very nice, answered my questions and got me everything I needed. I appreciated their customer service. The woman at the checkout was cheerful and had a big smile. It’s nice to be greeted by people that aren’t too busy to offer me help finding what I came in to purchase.”
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“They do terrific customer service at this post office I'm a stamp collector and I want my postcards and letters to be hand canceled and they've done that graciously I really appreciate that very much I'm headed over there today and I'm hoping that they have the new Standing Bear I need a sheet of the Standing Bear stamps”