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“Glad I decided to buy a different brand bike this time around because I never would have discovered The Bike Lab otherwise. Its a great father/son operated business. Ian went above and beyond with the build and installing my aftermarket components. Will definitely be buying and servicing my bikes here from now on. Thanks again”
“These guys are top tier. If you're looking for an Ebike I wouldn't even waste your time anywhere else. I'm from Indiana, PA and needed an Ebike to commute to work and wasn't quite sure where to look or what brands to trust. From the very first call to Fierro's where I reached out asking about Ebikes these guys were SUPER helpful, friendly and accommodating. Definitely worth the drive. The owner Tyler is a great dude and very knowledgeable about what he does. You can tell these guys actually care about getting you on the right bike for you and your budget and not just selling you something. They also gave me a great deal and made sure I got the best price on my HappyRun G100. All this on top of the fact that they will put the bike together for you upon receiving your order. PLUS I know I can trust these guys should there ever be any maintenance or repair issues that arise while owning my bike... 10/10.These guys get it.”
“The go to place in Pittsburgh for superior bike service and custom builds. The care and expertise from Samson and Hayley is unparalleled when it comes to finding the perfect fit, to identifying that persistent squeak, to picking new tires, they do it all and with a smile.
Recently brought a bike in for yearly service and its riding better than the day I bought it!”
“I'm very new to biking in general, so I've never made a huge bike purchase. I did some research and found this place had a few bikes in stock in my budget and in the size i needed, so I decided to stop by.
I had a wonderful experience. I came in knowing exactly what bikes I wanted to see and try, and the seller was able to give me some insight on things, plus offer some professional advice.
I couldn't be happier with the deal I received, the customer service, and the after purchase support they offer! We will definitely purchase our bikes here going forward.”
“Kindred is a real local bike store with real bicycle people working there. No corporate wanna be’s. They very quickly helped me put my son’s MTB back in order so we could ride together the week end I came up to visit him at college. I really appreciated the extra effort to repair his bike quickly. The bicycle business needs more shops like Kindred.”
“This is the only bike shop in Pittsburgh I'll be going to. Not only is Josh super friendly and personable, he does a great job ensuring the bike you bring in will be safe and ridable without upcharging or talking down to you. This is a quality shop, and if I'm ever in a situation that I know will be a quick fix, Josh will take care of it immediately while I wait. We'll be coming back for full tune-ups in the near future where we will be checking our bikes in! Thanks for being great and welcoming!”
“The manager/owner went above and beyond with their customer service. He was super nice. Not to mention, they did an amazing job fixing my bicycle. Highly recommended this shop for bicycles related works.”
“Had a brace break that supported my fender break after traveling from NC to start on the Gap Trail the next day. Found this shop that work on Aventon bikes. Went to them the day before we were to leave on bike trip. They were so good…they found a brace in their spare parts area, put it on quickly and it was done in less than 15 minutes! The workers were so sweet. To top it all off they did not charge me “since they already had the part sitting around”! Highly recommend!”
“This is a wonderful bike shop. They were able to fix problems on two bikes recently - one simple and one complex - and I was happy with the entire process both times. The staff was able to diagnose the problem immediately, communicate clearly about timeline, and make the repair with an eye on affordability but an even keener eye on quality. I appreciate very much the time the mechanic took to get things right.”
“Very cool shop with lots of awesome vintage BMX. Very well stocked on bikes, parts and accessories. Be aware though that when traveling through on multi-day GAP trips they do NOT offer emergency service, so for minor mechanicals you'll be on your own. They were able to sell me a nipple wrench though since I'd left mine at home, and offered me a free zip tie to use as an indicator, which enabled me to equalize the tension on the rear wheel of a group member's bike in just a few minutes so she could get safely underway again. We were all glad they were there to help with sourcing that tool. 10/10, good to see the locals have such a great resource close by.”
“Highly recommend coming here for reliable and fast service!
Taken my bikes here for tune ups for the last 2 years and just bought a refurbished bike tuned up and in great condition.
Great selections, honest prices, and solid guidance from the owner.
Really love this neighborhood bike shop and SO happy to hear he’s expanding!”
“Customer service is always excellent. Ben is awesome and willing to go above and beyond to find a product and or research the computer to find a solution to a problem.
I had the pleasure of meeting and having my Canondale serviced by Nathaniel who was equally accommodating and did a fantastic job.
Personal service sells and Monroeville Pro Bike + Run sets the standard. ??”
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“Great store that gives great service with some real cool people. Got the bike today they made sure everything was set for the wife. They even through some free things in for me and charged no service fee. The is the second bike I’ve bought here and will cont to get service here as well.”