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July 2025 by Vicious Does VR
This 5 star review is not for the dealership but for my salesman Craig.
My old sales guy left the dealership and I happened to run into Craig while shopping for bikes, he was actually the first person to approach me.
I came back in the next day after he said he would hold a bike for me, but over night I decided that bike wasn’t the one for me, when I came back in I told him I wanted a different one and he handled it no hassle.
The paperwork and everything did take a few hours to do, I was getting impatient because I obviously wanted to ride my new bike… I was in a wheelchair a month ago due to a bike accident and I was nervous and eager to get on this one Craig was putting me on.
The thing is tho, even tho it took so long to finish paperwork and do the tour, Craig took notice on my nervousness and get personal with me, this is not only a salesman who can talk to people, but can also relate to them on a very personal level.
All he wanted was for me to be comfortable and ready to get back on a bike, he shared many funny and interesting stories to pass the time, and when we went out for the picture of the bike he was very concerned that I rode safely and made it home safe.
He is not just a salesman, he is a friend, and will make you feel like family.
100% recommend to see him next time your in to buy a bike.
This was my third time getting a new bike and by far the best
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July 2025 by Kyle Prichard
I came out with a new low rider st and I absolutely couldn’t be any happier. The crew at this dealership got me on the right bike and they feel like sitting down with friends the entire time. No one is pushy and everyone was extremely knowledgeable at every category. They got everything done and taken care of in a timely manner and weather it was Zach, Bill ,Don ,Josh or any of the other employees they really made it a breeze. They even make sure your comfortable the entire time your there and they’re communication and dedication to their buyers is next level. This is definitely where I’ll be purchasing for the rest of my career and if your in pa and you need a Harley this is the place you need to be at. Thank you guys again so much for all of your help
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July 2025 by David Johnson
The MSF BRC course hosted here at APHD is probably the best course in operation of a motorcycle a person can receive. Jim and Justin were amazing, the material was easy to understand, and taught in an excellent format which included hands on learning and a classroom style portion. I’d recommend anyone, even if you don’t ride motorcycles, to come take this course at APHD just because it’s so much fun.
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July 2025 by Hammad Salim
Jim and Justin are great!!!
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July 2025 by Martin Ehrenzeller
Excellent course! Well organized, great material and the best instructors!
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July 2025 by Brayden Ehrenzeller
Had a great experience and learned alot of valuable information. Jim and Tyler were great instructors and extremely helpful in the learning process!
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July 2025 by Kiersten Danielle
Learned to ride in the basic course with Tyler and Jim. Large selection of apparel, gear and bikes in the store!
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July 2025 by Paul Nicholas
Nice shop. Very helpful staff.
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July 2025 by James Stevens
Henry did a great job getting me in to get a tire changed and all the brake parts I needed. Henry was fast and efficient and texted me when the tire was done. Prices were very competitive and even lower than other independent shops that I got quotes from. Very happy with Appalachian HD parts and service dept.
Thanks,
James
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July 2025 by Shawn Novinger
Don was patient, gave me multiple opportunities to test ride bikes, was knowledgeable, and gave me a great deal on a new bike. If you go to the dealership, be sure to ask for Don! Tell him Shawn sent you.
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July 2025 by Ashley Shirk
Mike B and Karla were amazing. Any spot I struggled they gave me pointers. First day first time nerves got me bad and they let me collect myself and get back to it when I was ready after a minute.
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July 2025 by KOI SHOTTO
Mike B is very knowledgeable in riding, as well as keep pushing people to stay motives to keep getting back on the bikes, Karla is doing great in showing people things and also helps push for improvements in ppl
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July 2025 by Andrew Shirk
Mike b and karla are amazing trainers they have dont a wonderfull job with teaching the basics and braking bad habbits of a old dirt bike rider
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July 2025 by Maniish Prasaii
Mike B and Karla were absolutely amazing instructor. There are no words to explain how good they have been teaching all the skills and explaining all the sets. Mucho Gracias ☺️
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July 2025 by Shaun Spencer
This experience definitely helped me with riding techniques and slow speed maneuvers. Would definitely recommend more riders to take the classes.
