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February 2024 by Kathlyn Stefl
Went to return the van, and access code didn’t work. Another person also returning their van tried their code and surprise surprise it didn’t work! Waiting over an hour with customer service trying to get ahold of someone to help but nothing. We both ended up leaving the vans in the driveway.
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August 2022 by Google user
Place was very convenient, and the attendant (Mike) was more than helpful. GPS took us right past it and there is no U-HAUL sign until you are pulling into the storage lot.
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February 2022 by Theodoros Love
Terrible customer service
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January 2022 by Lee Jackowsky
Place was very convenient, and the attendant (Mike) was more than helpful. GPS took us right past it and there is no U-HAUL sign until you are pulling into the storage lot.
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December 2021 by Heidi Powell
Judy was an amazing help from start to finish... lining up a trailer for a move to Florida, following up with reservation details, and helping us with extra packing materials. She made a stressful process much much easier!
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October 2021 by Brian Layton
Great service
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July 2021 by Philip Cerbara
Smooth and quick service easy
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October 2020 by Chris Wright
Horrible
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July 2020 by Doug
The manager at this U-Haul was awesome.So helpful.
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July 2020 by Judy Deane
Rated under storage business by mistake.Manager very helpful,van rented clean traveled well.Recommend prices better than other places.Would use again
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February 2020 by Ben Ben
Terrible, Terrible!!! place. Stay away. Manager will insult you!!! Very loud and arrogant.
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December 2019 by Waide Hemphill
Very accommodating in every way.
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November 2018 by Amanda Grayauskie
Horrible experience all the way through. Dishonest staff. Unhelpful area manager. Had to inspect the vehicle myself when I picked it up. The mileage was incorrect in the contract. To the company's benefit of course. When I returned the vehicle the staff member was too busy chatting with a friend to inspect the vehicle. Much to my surprise I receive my bill with a $25 cleaning fee, and I'm charged for the extra mile I reported was off when I picked it up. Called the location to dispute and the staff member told me she couldn't take off the charge for cleaning even though she was the one who put it on. Lied and stated there were cups and forks in the cab when I didn't even go to any places with food and put nothing in the cab. Then told me I could call the 800 # but they are very busy so they “might†call me back. When I called the 800 number I received the only helpful person who I interacted with through the experience, but she could not provide a resolution, only open a file for someone else to resolve. The area manager, Laura, called back to resolve- did not address the service issues and simply left a voicemail stating she would remove the cleaning fee. Didn't even read the file well enough to address the mileage issue. Called her and her response was useless as well. When I have to take time out of my day to call 3 times because your staff is lazy and dishonest, you should be doing something more to make it right! Don't trust this location- don't trust U-haul staff. As no one has bothered to do the right thing here, I want to make sure others know as well!
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November 2018 by Conor McGuckin
Very helpful! Forgot my phone in the truck and they opened after hours to help me get it
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September 2018 by Danielle McCarty
Wonderful employees, they will go over and above to try to make your move easier on you. Michael, for one, is exceptional at his job and goes beyond what Uhaul requires of him to meet his customers needs. Great place to get both storage and a truck!
