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March 2024 by Hannah Juricic
White Tail is a a great resort in January 2024!Skiing: we went skiing for one day, rented all of our equipment, and arrived a few minutes before the slopes opened. The lines were long but not unmanageable, the rentals were organized, the lifts were running well, and the slopes were in great shape even though there was little snow in winter 2023-2024.Staff: the reason for the 5 star review is because of the amazing support of the staff members. Everyone was very friendly, helpful, and knowledgeable. Incredibly, when we lost a set of car keys on the slopes, the staff recovered them quickly for us and saved us hours on waiting for AAA.
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February 2024 by Jack Gold
Staff really took care of the vets and did a fantastic job teaching the skill
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February 2024 by Val R
Super organized place. We bought tickets online which saved some money and got us in faster. The employees were really nice and helpful! There were signs everywhere directing you where to go, so there was no confusion. Tons of places to sit inside the lodge and rest or eat. We had a great time snowboarding!
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February 2024 by Mandy Hutchinson
Fun ice tubing
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February 2024 by Terrence Nelson
This place is awesome and oh so close. No need to book a plane ticket or spend hundreds per night at a hotel. You can come have a great time with the family on the slopes and come back home afterwards! Staff is super friendly and helpful. The prices are fair and considering the savings that you get compared to going somewhere by plane or that you have to get hotel room this is a great deal!!!!!!!
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February 2024 by Kanashii Natsubara
I had the most wonderful experience here. So, I purchased some tickets for snow tubing for my daughter's birthday. However somehow the tickets were for the day I purchased not the date I needed them. When we arrived at the resort I was told that my reservation was for Jan 27th not the current date. I was so upset, the customer serve here was magnificent. The lady reassured me that customer satisfaction was their priority and she would fix the problem. We were blessed to be taken care by such sweet lady. She fixed the problem and gave us new tickets. We enjoyed the 2 hours we paid for very much. Thank you White Tail for hiring such wonderful people. We had an excellent time. I have recommended this place to a lot of my friends.
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February 2024 by Detrick Zirk
Cool place to visit.
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February 2024 by Aileen Collins
Gorgeous place great people
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February 2024 by Aki Stephens
I visited Whitetail Ski resort a few weeks ago for my first time skiing in a very long time! Everyone was very kind from the workers helping me get my pass situated, the workers at the rental area, and the people working on the ski lifts!The slopes were also well maintained and good for a beginner like me :)What really made me like this resort was how attentive and caring the security team was to my friend who unfortunately had her snowboard stolen.. They very carefully looked through the video footage and did everything they could do to make my friend feel at ease and help her write a police report. Although she was not able to retrieve her board as the person who stole it immediately left, they very kindly let her have a free rental for the rest of the day so she could still enjoy her time at the resort. I was very impressed by how serious they took this case and kindly they treated my friend!
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February 2024 by Leul Cosentino
I’m giving two stars because my experience was ruined and my memories with my family were stolen along side my insta360 camera. My brother confronted the liftie he saw holding my camera after I had dropped it, and the guy still denied ever having seen the camera. I tried to not let it ruin the rest of my day, but I just wasn’t enjoying the rest of my day pass. Security said they’d investigate but came back to tell me they couldn’t find anything and the liftie that walked away with my camera is probably not going to face any consequences, even though he was seen with it by someone, just because there is no evidence. I didn’t give it a 1 star because the place is actually fun and I had enjoyed my previous trips there but it just took that one staff member to ruin it all for me.
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February 2024 by D R
Had the worst experience of any ski resort I have ever been too. They say on their website that they limit ticket sales to insure the guest experience. This is just a pressure tactic to get people to order tickets ahead of time. The resort was literally the most crowded I have ever been to. Spent 3 hours just waiting in line to park. Then another 3 hours in line to pick up reserved rentals. And then 30 minutes per lift.Multiple people I talked to had equally terrible experiences and said they asked for refunds and received them. So I emailed customer service and was completely brushed off. They clearly didn't read my email and sent a form letter response that ignored everything I said. Then they refused to pass my email on to a manager. I tried to contact the resort by phone and the phone number just went to a call center who said there was nothing they could do and that they didn't even have a way of contacting Whitetail. Their suggestion was that I should drive to the resort (2 hours away) in order to speak with someone who could help.Check some of the other reviews. You will see multiple people with the same experience.Do not go here.
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February 2024 by Tatyana Bolton
I've been to Whitetail, Massanutten, and Liberty and for beginner skiers- ones who can ski but just want easier terrain, Whitetail is the worst. They claim to have a bunch of greens, but really there's a very slow lift (with huge lines) to get up to 3 bunny slopes, OR you can go to the real lift to the real green - but it's more like a blue. And that's about it. So not much to love about this mountain for me. The pizza place is fine - very busy, hard to find seats. Also expensive and kids tickets are required over 4 yrs old- it's over 7 at Massanutten.
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February 2024 by Danny Ebrahim
Elijah Lehman is one if the best employees I have ever met here. Super helpful, helped me get my lost snowboard back
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February 2024 by Dylan
Not thrilled with the first experience whatsoever…. Most unkept mountain I have ever boarded. Every. Single. Slope. Was trash… Their moguls were across every single run whether you wanted them to be or not. The moguls were destroyed and not maintained at all. I didn’t see/hear a groomer out all day from 0900-1700 when we decided to leave. The runs were not even groomed when we showed up at opening….Unmanned lift lines with no organization with massive congestion.No nice bar to chill and relax at.Cafeteria was wayyyyy too small for how crowded that resort is.Too many darn stairs everywhere… people are in restrictive boots and tired as is.Signage is poor. They point you in the herbal direction but there weren’t additional signs to say that you made it (restroom sign pointing left but no more signs telling me where the restrooms actually were).Overall… won’t be going back unless every other resort is closed
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February 2024 by Ruhi Ahmed
Conveniently located ski resort to Virginia, Maryland and Pennsylvania.
