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“Contacted them on a Friday about a ram they had in stock. Went to see it Sat morning . The truck was exactly as it was explained on thier website .Test drove the truck at 10:30 a.m and we were driving it home by noon . Working with Dale was easily the most pleasant car buying experience we have ever had . After this experience we will definitely go back to them for our future automobile needs . We are done with the big dealerships for used cars.”
“I used express service for an oil change and PA inspection. I was greeted warmly and treated respectfully. I was on the road again in less than one hour. I used a coupon so the invoice was quite reasonable. Excellent experience.
Returned for oil change, state inspection and some maintenance. Scheduling was easy and logistics simple. All excellent.
Returned again for oil change. Excellent all around. Highly recommended.”
“Great service experience which actually lead me to a buying new car. I started off with a horrible service experience at Fred Beans and Faulkner welcomed me in and provided the type of service that a customer deserves. I got to drive a brand new loaner car from Faulkner, which I loved so much that Austin hooked me up getting a great deal on. He was fantastic at patiently explaining all the features of the car and within 2 days I drove away with my brand new car. A professional dealership to work with! Highly recommend!”
“The professionalism and honesty was so much more than could have been asked for. Went so above and beyond. Went from a horrible situation to finding the last car dealer I'll ever need”
“I had visited Hoffman Ford for the first time a few weeks ago. My husband had recommended them because he bought his truck from them and goes there for his service. Since I don't own a Ford and it's about 20 minutes away, I never bothered going, however after I had another horrible experience with Faulkner Toyota (only about 10 minutes away from me), I decided to give Hoffman a try.
I was SO pleased with everything! Not only was it easy to book online, but I also received amazing customer service from everyone that worked there. Not just bare minimum politeness, but they all went above and beyond and were very kind, thoughtful, and patient. I jokingly told my husband that I felt like royalty at the check-in/drop-off time. Everyone was so great, and I don't often see that top notch customer service anymore.
I didn't have to wait at all when I dropped off my car, the check-in experience was quick and seamless, and then the shuttle that I had scheduled to take me back home was ready and waiting for me.
I was given an estimate of when my car would be ready, received updates about my car throughout the day, and they stuck to their word and had it ready on time. I was very happily surprised to see that my car inspection was very affordable (it was actually about the same price for my inspection plus the needed windshield wipers with Hoffman as it was for just an oil change at Faulkner). I'm also glad that Hoffman didn't try to sell me things to make my bill higher.
Overall, I am very happy with everything at Hoffman, and even though it takes me a bit longer to get there than ideal, I will happily go a little out of my way if they continue to be this great each time.”
“Monica was very nice and said everything in a way that I could understand. She laid everything out and was upfront. She also made me laugh which I appreciate. I would recommend you guys!”
“We had a great experience purchasing a 2019 Buick Enclave from Masic Motors! The entire process was smooth, straightforward, and stress-free. Mirza was friendly, professional, and willing to answer all of our questions without feeling pressured. I really appreciated the honesty and transparency throughout the process. I’m very happy with my vehicle and would definitely recommend this dealership to anyone looking for a quality used car and a great buying experience!”
“Place was great, quite a few options on a budget ! &Adam up front was fantastically personable (and hilarious). The office is comfortable and home-like , highly recommend !”
“The sales staff was very helpful and accommodating. Eddie and the management team are very resourceful and driven. They will do everything to get you into the car you want, and do anything in their power to make it as easy as possible. Highly recommended. Thanks again.”
“I got my clutch, water pump belt tensioner, and a whole plethora of small parts replaced in my 2015 Mini Cooper Coupe S replaced, they did a fantastic job diagnosing noises and being transparent about everything they did. They also put extra time in to make sure everything was running well for me. Definitely the best mechanic I've talked to in a long time, and the only place I'll ever bring my mini.”
“Long story short…. My son just got his license and totaled our Pilot within a month. I asked Larry the mechanic what cheap beaters they had. The owner worked with us on a price on a mechanic special and our son was back on the road in no time! Ryan was fantastic to deal with!”
“Was in a bind and needed oil delivery for the weekend, everyone else I called needed me to fill out an application or enroll in a program but Bambergers just asked for my address and delivered the next day no hassle”
“I’m a Bangladeshi student and this was my first time buying a car in the U.S., so I was honestly a little nervous. But Skyline Drive Auto Sales made everything super easy.
They were really friendly, not pushy at all, and helped me find a car that fit my budget. They answered all my questions and made sure I felt comfortable with everything before buying.
The car runs great and I’m really happy with my purchase. If you’re looking for a good used car and a smooth experience, I definitely recommend checking them out!”
“Got a used car here with my boyfriend. Owners were very nice and friendly. We were able to look at it and test dive. Small leak from the sunroof, when mentioned it was immediately taken care of. There is a warranty on the car but we were told if there were any issues at all down the line past warranty date to let them know. Very friendly small family owned business definitely will be going back if we're ever in need of a vehicle.”
“Amazing car dealership, the woman at the desk was so kind and cooperative with me, smart mechanics, good cars, and overall an extremely good place if you’re looking for some quality cars. Even the environment they were just on top of it.”
“Was a great experience, the sweetest woman Mrs Niki if you’re looking to get title work done transferring tags or any auto work go to them highly recommend they were amazing”
“I had a great experience at this car dealership. The staff was professional, friendly, and very knowledgeable about all the vehicles. They explained the features, pricing, and financing options clearly, making the buying process stress-free. The car was clean, in excellent condition, and ready on schedule. I’m extremely satisfied with my purchase. 🚘”
“I was out of the country celebrating my 1st anniversary & came home too found out my car was towed...Mr. Don was extremely kind and understanding, and his staff the same.. I could have let this ruined my day, instead it turned into a blessing...Folks don't be mad if your car was towed, when you don't follow the rules.. Really handle amazingly, thank you again..”
“We previously reported an excellent sales experience at this store. This review is for the service department…
Our 2025 Atlas CS was displaying warnings for parking, brake, and crash alerts- with no danger present. The VW dealer in Lebanon, PA, attempted to service this on two occasions, stating ‘they had updated all safety software’. Yet the problems still persisted, and so they diagnosed replacing front sensors at our expense. The experience of the problem being sporadic, as well as internet searches, confirmed this was a software issue. Filing a case with VW Customer Service at first supported the dealers non-warranty position. Surprisingly- they then also suggested we try another dealer! So we brought it back to the selling dealer – Sutliff. They were able to confirm that the safety software updates had in fact NOT been performed as stated, and they WERE able to successfully update software and correct the problem. And of course, under warranty. Lesson learned: This will remain our preferred service location.”
“Car sales, it's definitely a skill. You have to strike the right balance of meeting a customers needs, upselling without coming off as too pushy. At the same time you don't want undersell. We've bought three cars from this dealership over the past 4 years. 2. They've gone the extra mile for us on several occasions: I came the year before just to check out cars, and I wanted to review financing options. They worked with for about an hour on a pretty busy day. they did knowing they most likely weren't going to make a sale that day. I came back to buy a Mazada they worked with me again to get the car I wanted within my price range. They advised us on carry over debt, and options available to deal with it. My wife especially impressed with the customer service I received. She came back to Faulkner when it was time to upgrade. When my car got totaled last year. I gave them a list of 3 vehicles specific trims, and colors. They worked with us over several weeks to get the vehicle I wanted. My tech savvy saleswomen handled 90% of the stuff via frigging txt! I would recommend Faulkner Mazda.”
“They took on a tough project on my truck and Im very happy with the results. Fair pricing, clear updates along the way, and quality work. They care about keeping your vehicle on the road.”
“Very honest and fast business to get your vehicle(s) inspected. Did some work for free on our dead battery, too; we really appreciate that! Will come again, thank you! ?”
“This business is one of the very best in friendliness, hospitality, professional business acumen i have had the extreme pleasure to deal with. Having said all that I'd like to point out when you find a used vehicle dealer who is also honest makes the people at trades a real treasure.”
“I brought 3 car's from here and now my 4 two of my grands have a trailblazer and Mazda and my husband has a Dodge now My turn been buying SINCE 2020 Love it here THANKS for the service...”
“We are very happy with Pete’s Bridge Street Motors, he provided a Carfax without even being asked. Vehicle is in great condition and a good price. They like to take care of their customers and are very personable.”
“Recently purchased a vehicle from I deal cars. My experience there was fantastic! Chase was my sales guy and he went above and beyond!! I will definitely be doing business with them again!”
“These guys helped me get out of my old car an in to a new car. He was very nice young man. And hes willing to work with you. Definitely gonna send my people's to his business for sure. Again thank you so much for all your help.”
“BEST EXPERIENCE EVER ! Shopping for my car was a Breeze from Keon Williams ? That guy is one of the most easy talking , very detail oriented and funniest person to have on a experience for car shopping especially if it’s your first. Great Job Man ! keep it up”
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“I saw the car on TrueCar. I went to the Cramer website, confirmed the pricing via phone call. Went to dealer, saw the car, I drove it, left deposit. Absolutely no issues. Price was what it should be. I did my homework and this became going to the store, buying and leaving. I picked it up today. The total time I spent at dealership was just about an hour. This dealership should NOT be overlooked. I spent time online, at brand dealerships, the haggle hassle, and can say this business should be first on the list ! I got a car at excellent value. They make car buying great !”