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“Had a good experience with this store, honestly. Amanda was the nicest worker and I can tell she's ACTUALLY serious about her job. Nice environment too, I could honestly stop there anytime I get crumbl!”
“Melanie treated me like I was valued customer, and didn't dumbshame me because I'm slightly technically challenged. She gave me her card, and I will make a point not to loose it! It was a pleasure to meet her!”
“Amanda was more than wonderful as I switched from a Samsung to Apple. She assured me all my photos were safe and stayed after hours to insure everything downloaded correctly. I work in retail, and have kids the way that she stayed over after closing to ensure I was satisfied and that everything was working was beyond what I was expecting. I can also say that she never made me feel like I was putting her out for staying and held causal conversation with me for hours while the photos of my kids and videos transferred over. I can not thank her enough for her kindness this Saturday night.”
“Sergio showed up on time found the issue and informed us that he had to do some alternative equipment installation the following day. He arrived as promised and finished the installation the next evening. everything working fine. Good job Sergio!”
“I was recently at the store with my godson for a updated modem & the gentleman that helped me was steve-o ...he was very sweet...pleasant...helpful...respectful & also gave me information about cell phone service I wasn't aware of & I so appreciated his sevice...honesty & his knowledge I will definitely be changing my cell phone service very soon & will have this gentleman help me do that....everyone there seemed very good with their customers... Thank you Steve for ur patience & service ?”
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“Went to a Verizon licensed store in Washington it was an authorized retailer. Well that was a mistake. At first one associate started to help me. My internal speaker was not working. He wanted to sell me another phone. When I decided I didn’t want that. He asked if I had insurance on phone. Which I did. Then a couple came in that he was helping earlier and he passed me off to another associate who really didn’t seem like they were interested in helping me. So I decided to leave that store and head to the store in Monaca where I bought my phone and have done business there for the past 20 years. I explained to the associate what was happening with my internal speaker he pointed me to another associate who took my phone and cleaned the cover on the speaker and now it’s working great. I wish I would’ve have gotten both of their names. Stand up people with great customer service. So long story short I didn’t need to replace my phone at all. Just needed some love on the internal speaker. That is the reason why I will remain a Verizon customer.”