“I used the Michaels app in the store to find mostly what I needed, but couldn't find the last item. Just then a sales associate came walking around the bend, I asked her where I could find the item, she pointed it out to me, grabbed it & went up to check out. The same assoc was having a conversation w/another assoc, she broke off her conversation & promptly rang me out! Haven't had that happen since the whole pandemic happened!! That they put the customer 1st.!!”
“It doesn't matter how many times I show up at this store or what time of day, I swear Kari must work there 24 hours a day. She ALWAYS manages to be there, and she stops by and makes sure I found everything ok, and that's in the middle of diligently stocking shelves and working hard. She never acts like I'm taking up too much of her time. When I ask her dumb questions like "where is XX?" and I'm actually standing right beside XX, she's always really helpful and up for a good chuckle. Haven't been so impressed with an employee at a store in quite some time. Kudos to Kari! Michael's, hang onto this one!”
“Find your miniature and model paints here: Tamiya, Vallejo, Citadel + Warhammer, Army Painter, etc. Impressive inventory. Woodland Scenics stuff is great to see. Hope to see more model kits next time.”