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May 2023 by Maria Caligiuri
Always have a great selection!
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November 2022 by Jason C.
Great service! I needed a trendy hard to find item and this store had it in stock ! Very helpful staff, and good service.
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November 2021 by Lynette Powell
Friendly. Love the shoes.
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September 2021 by Deneene Krehlik
Held a backpack for me till I got there!... workers here are AMAZING!... Fast and fun and very friendly!!!...I WILL RETURN AGAIN AND AGAIN!!!
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May 2021 by Tina Martin
Great customer service easy location they had every shoe I need it wonderful
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September 2019 by Diana Adams
Excellent customer service, fair prices
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August 2019 by Milton Hill
Nice shoes, good prices
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April 2019 by Kimberly Hart
My granddaughter loves this store
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March 2019 by Dana White
Expensive but usually have the last trend in stock.
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January 2019 by Jayme Gralewski
Sales girl was awesome. Very knowledgable about the vans product line.
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September 2018 by Jeffrey Parker
First, I don't typically write poor reviews. However, when the store manager goes out of their way to be rude for no reason its a serious problem. Granted I don't expect 5 star service from many places the least one could do is offer to take my money when I'm offering to buy something. I'll just stick to DSW outside of the mall when I need cheap shoes.
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August 2018 by Ellissa Thomas
When here for a pair of shoes and while other people were able to hold their boxes and walk up and pay mine were grabbed from me without a word. I then stopped the girl letting her know that I wanted them she said "Ok" and walked to the register. She didn't even know I was done looking at shoes and when I looked around their were other people holding their boxes waiting in line, It made me feel like I wasn't trusted with their shoes, and I didn't feel welcome at all.
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July 2018 by Kyla Linnen
Horrible service! It started out well as we were the only ones in the store, but when other people came in, while we were at the register paying for $200 worth of merchandise, and trying to explain to the sales girl we wanted to be rung up seperately, she literally had the nerve to try to rush us, so in her words "she could get to the other ppl who had come in". Our items were returned & she was promptly corrected on proper customer service. I told her if she had worked for me when I did retail management she would be fired on the spot. I'll stick to the Waterfront; their sales people are great every time I go there.
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March 2017 by Fox E.
I've been on a lot of Journeys in my day. Some of the best Journeys have Steve Perrys in them. This particular Journeys is an impressive "skater boy" shoe store. I don't really do any skating, never have, but I have worn skater shoes because they can do the crazy job of both looking good and feeling comfortable. Some of their Timbaland shoes in particular were really nice. I probably would have bought a pair if (a) they were a little cheaper and (b) they had my size. I still might buy some of these on the internet after trying them on here. Nice service too. A good solid and unique shoe store.
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November 2015 by Timothy Jay
Headphones used to be top notch here, looks like they went away.