Journeys provides a positive shopping experience with helpful and knowledgeable staff. Customers appreciate the polite and patient service, especially when searching for specific or hard-to-find items. Staff members like Cullen and Molly go above and beyond, whether by ordering products online or assisting with shoes for children with special needs. The store is known for its friendly atmosphere and excellent customer care, making it a preferred place for finding trendy items and receiving personalized attention. Overall, Journeys is recognized for its great service and staff who make shopping enjoyable.
Store was busy but staff was friendly and helpful. Got the shoes we needed. We were in and out quickly
December 2024
Great experience with Cullen. They didn't have my size so he ordered them online. Very polite, knowledgeable and helpful!
September 2024
I came in a couple of weeks ago and the manager named Molly helped me and my son who has special needs find shoes. He was so happy about the shoes and the patience and kindness was incredible. I have never received better customer service so I decided to write this review!! Thank you for taking the time Molly.