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November 2023 by Renee Lehr
Great prices! Love supporting a local business with great products, much cheaper than the mall ❤️
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November 2023 by Mariam Shahata
As a mom of 3, I absolutely love this place. There's an amazing selection at prices you can't beat. The customer service is 5 stars. I highly recommend this place!!
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November 2023 by Theresa McCarron
Not a good selling experience. I had a whole plastic bin and clothes were clean, not newer, but very nice. I was told too dated doesn't sell well?? Things were ordinary, who looks at a baby and says that's out of style?? I mean who?? A hooded sweater with ABC on is old??? They took one velvet dress and matching cap and gave me $1.13. Offensive.You are profiting from what we bring you!!!People should be given a bigger percentage, I mean just cos there's inflation doesn't mean I have to suffer and help you with inflation!!And I ask you, who goes to Macy's and buys a baby outfit and pays Macy's price, leaves tags on them brings to you!!???? To get a dollar????NOBODY!!! Really.I will donate my beautiful baby clothes free to a needy mom so she doesn't have to come there.
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October 2023 by Bethany Cope
One woman Darcel is always insulting to me when I go to sell clothes. Treats me like garbage and is sure to kindly insult you.
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October 2023 by Tayler S.
Best prices on gently used children's closed in the area! I've checked out nearly all of the kid's resale shops around Pittsburgh and OUAC Monroeville has hands down the best prices on infant clothes, and a great inventory. The store is well organized and feels clean. Onesies are about $1.50, and leggings are about $1, so I was able to get a whole fall wardrobe for my little girl for about $75 bucks. They also have a nice book, toy selection, and baby gear like seats, pack n'plays, etc. I also just got a great Halloween costume from them for $5. I haven't sold anything to them yet, but when I've stopped in to shop it does often sound like their buy counter can have a long wait, so it's worth calling ahead.
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September 2023 by Rachel Balko
Horrible experience selling here. Was quoted a 1 hour pick up wait time. Waited over an hour and a half and got no text. Walked into store to ask for updated status and was told it was going to be at least another hour? I understand being short staffed but be honest with your sellers if it’s going to take forever, don’t guess. What a waste of time. I ended up taking my stuff and leaving because who has 3 hours to wait around with a toddler? Not the nicest staff. Will not be back.
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August 2023 by MissMumzy
Older ladies are VERY RUDE when you take clothes to sell. They treat you like dirt and give you very little in return even for NEW items w/tags. (For context: I have my clothes freshly laundered, folded, separated in a tote when selling) They basically give you $1-$2 for most items. I’m fine knowing this but please don’t treat me like garbage. Management should address this since there are so many complaints in the reviews.
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August 2023 by Frank Remaley
Terrible service , it takes these folks all day to go through clothes. Donating from now on… The manager needs terminated for lack luster managerial skills.
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June 2023 by LivnCourt Drewes
Clothes and shoes organized well. I dropped off clothes for the first time in a long time. It is a pain to have to go back at dinner or bedtime instead of next day. I did notice a shipment of new clothing. Very cute but belongs in a boutique. Moms coming here are looking to dress 2 or 3 kids well for $15/20. Watch your prices. They are really climbing on denim. I go to Target’s sales and get new. I really only buy fancy dresses, play shoes, jackets, and books. Leggings and tees at Target brand new less then $5. Watch prices. Toys seem to be priced high and missing pieces. I come here 1-2x month.
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June 2023 by Olivia Drewes
Clothes and shoes organized well. I dropped off clothes for the first time in a long time. It is a pain to have to go back at dinner or bedtime instead of next day. I did notice a shipment of new clothing. Very cute but belongs in a boutique. Moms coming here are looking to dress 2 or 3 kids well for $15/20. Watch your prices. They are really climbing on denim. I go to Target’s sales and get new. I really only buy fancy dresses, play shoes, jackets, and books. Leggings and tees at Target brand new less then $5. Watch prices. Toys seem to be priced high and missing pieces. I come here 1-2x month.
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June 2023 by Liz Prough
They quit taking clothes to sell by 2pm even though they are open until 8pm. It wouldn’t have been such a big deal, but the older lady at the counter was very rude and snippy.
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May 2023 by Leggo MYLEGYO
My wife went earlier today to sell some of our baby stuff. She returns later to get the payment and buys some things from the store as well. Flash forward 5 hours later and we get a phone call saying that they can't balance their register for the day because they screwed up and gave her someone else's credit and that we need to go to the store before close to pay the difference.Needless to say, I was very annoyed with the absolute disregard for our time. I understand mistakes happen, so we made it right, but to be threatened to blacklisted and not allowed to shop at any of the stores has me fairly ticked. They should've at least offered to drive to our house and alleviate their mistake on their own dime.We supported the store, fixed their mistake, and wasted our own gas and time to do so. I refuse to recommend this store to anyone, because their incompetence is apparently the customer's problem.
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May 2023 by Rionna Felder
I literally brought a bassinet from here. Barely used it and tried to return it. I didn’t need it at all and my main focus wasn’t even money. They found anything wrong with it, meanwhile they sell stained clothes all the time! Then I asked if they could just throw it away….”Oh no we can’t do that”. I honestly feel like if I were white nothing would’ve been made an issue. Definitely some racial issues going on here and the cleanliness isn’t up to par. Save your money and go to a different one that welcomes all ethnicities❤️
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April 2023 by Shawna Rudy
Extreme rude. Unprofessional. Wants to buy stuff for free or pennies. If they don't like the bin or box it is in, they will tell you just to leave. I know I will never come back to such a trash place again.
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April 2023 by Menucha Deray
Very expensive so second hand not good quality clothes. Customer service is all about what you can’t do - (like can’t use 2 coupons, ,can’t use your $10 off points of it sale etc) overall not a pleasant place to shop. Will try kid to kid from now on
