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November 2023 by Kay G
0/5 ⭐️ I should’ve listened to the reviews. This place is a joke! A few children working the front desk with questionable work ethic. Don’t waste your time, give to a charitable cause like Vietnam Vets, they will come get your items and be appreciative. This place will be bankrupt soon.
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November 2023 by Zaturn Husky
Says there overstocked on skirts the skirt rack was small and only had a few per sizeI enjoy coming here but trading in ur clothes is hard when they won’t take the stuff that was brand new with tags?
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November 2023 by Bill Pope
Purchased an item that the size was marked incorrectly on their tag and covering up the euro size on the sole, called the store to figure it and spoke to a “manager” and she was completely unprofessional and in not exact words told me to Go F$&@ Myself and laughed about the entire situation. She said I was being ridiculous and it was my fault for not searching for the manufacturer size on the sole to which I would have had to remove their price tag. The store owner should address the unprofessionalism, especially with a manager. The level of disrespect and condescension was incredible.
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October 2023 by Whisper Harrison
Computer system was down, took way too long for them to assess my items, paid next to nothing for UGG and LAMO Boots. Also did not disclose the amount of payment or ask if that amount was acceptable! $25.60!!!!! Never AgainDO NOT RECOMMEND
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October 2023 by Tracy Reese
I got 4 great pairs of jeans ! BUT... They lured me in by sending a text to me for 50off. But every freaking thing I looked at han NO CLEARANCE STICKER! Didn't see any ANYWHERE MAD AS HELL ???
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October 2023 by albert funk
Overall the store is great. I find a lot of great days there. The only downfall is the Fivestars rewards program doesn’t work. I spent over $200 in the last month and haven’t gotten a single point using my wife’s account because someone else is using my phone number. Please fix rewards. Spoke to manager and they are fixing my rewards. Thank you again. Always a pleasure shopping here.UpdateSpoke to who I think was manager they said they would take care of my points which is awesome. 1 week later went back in and asked about my points as I am still only showing 20 points and guy said he took care of me last time I was in which he did not. Oh well.
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September 2023 by Felisa Preston
They buy your clothes for a small fee then sell them fir 5x the amount they paid you…I’ll give my stuff away next timeThey sell hunter boots for $100 I bought mine brand new and dsw for $45. Stay away from this place
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August 2023 by Raphaela Esposito
This place has really gone down hill with the new management. Tons of cheap wholesale items - keychains, jewelry, hair clips, etc. Super junky. It looks like a corner store rather than a Plato's closet. Prices have also gone up under the new management.I have been visiting this location for over 5 years and this is the worst it's ever been. I live close by and stop in about once a month, and the last few times i've stopped the store looks worse than the last. New owners have no idea how to run sales. Often will bring items up and they'll say this is this price, it's not part of this sale, it's part of a different sale. Absolute disaster.Don't think I'll be stopping by very much anymore.
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August 2023 by Connie Florentin
Three staff members gave me I long stare and nobody said welcome. Nor did they say bye. Always room for improvement.
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July 2023 by Moriah H.
I used to love this store but it has gone so downhill. The shelves are lined with cheap wholesale items and the quality of the clothes are terrible and outdated. I just went for the first time in months and it is so disorganized, cluttered, and hard to maneuver around.
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June 2023 by Alexus Kasyan
Would always come to sell clothes and left pretty happy with what was bought and for how much. Must be under new management because out of 4 bins of mostly brand new clothes with some tags even on only wanted 10 items and claim others were too worn… then you compare those to what you see they have hanging up…. Seems to me they were two lazy to go through bins and just picked and grab something to complete the transaction. Wasted more money in gas than I got back. And did even have the decency to make sure tubs were closed as they were when they were brought it.
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June 2023 by Aria King
I always like to call places that are farther than 30 mins from my house before making a commute to the location. Previous management would always pick up the phone to answer my questions, new management however NEVER ANSWERS the phone.
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May 2023 by Taegan M.
I'd honestly give it a 0 if i could. I'm not sure if there's new management or what but this place is horrible. I went in with 2 baskets of clothes to sell. I had shoes bags jewelry everything. I waited an hour and a half for my items to be complete, which was fine. The part that wasn't fine was when I went to my car I realized the shoes i was trying to sell were no longer in my basket nor did they buy them. I began looking through my baskets and realized that I had items that weren't even mine to begin with in my basket. Also all my clothes were thrown back into the basket when I brought them folded and organized. When I went back in to complain all my missing items were in a "bought" basket with someone else's name on it. 45$ worth of items they were going to buy, which were mine with another persons name on it. I feel lucky that I came back in before this other person got paid for my items. Very unorganized and messy. I've never seen this location messier than it was today. It may have been an honest mistake, but the employees seemed very confused and seemed like they took on more than they could handle and were trying to just get it done quickly instead of correctly. I will not be returning.
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April 2023 by Vitória Silva
I went there for the first time yesterday , I love itThe place very clean and organized The employers polite and I needed help , they helped meEverything with good quality
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April 2023 by lindsay Aranda
Management changed I see. Clothes arerandom and not high quality. Example a bunch of pittsburgh sport shirts and strange fitting floral dresses. The issue I had is when I open my bag for my pants, I wanted to see the brand. That's when I seen a bed bug under the crevices. I been going to this store since 14 I'm 30 now. I see the difference. Maybe that's why the fitting rooms are closed. Bugs